AMA - The new way to resolve incidents faster in Jira Service Management

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👋 Hello Atlassian community!

Watch our incident AMA on-demand!

https://atlassian.zoom.us/rec/share/dxT4uqcHjaGe-vK4YkU4wxPIz3gWDbUfteBdGIO-R-uN9j2XM9sFqdU_08yhAiB6.3yXJ4RhV7ijEgViZ
Passcode: v67K8&Y0

Shaun here from the Jira Service Management product marketing team. I’m inviting you all to ask us anything about incident management in Jira Service Management. We’ll answer your questions LIVE at 11 am PST / 2 pm EST on May 16th.

We recently announced the launch of a streamlined incident UI in Jira Service Management Cloud. All operations work (alerting, on-call, incident response, etc) can now be completed inside the JSM UI so teams can promptly address, investigate, and resolve alerts and incidents more efficiently.

Please feel free to ask about:

• The streamlined incident management UI in Jira Service Management

• Our vision and roadmap for incident management on the Atlassian platform

• How and when customers can adopt the new streamlined incident management UI

• And anything else you can come up with!

We’ve got the following experts lined up to answer your questions:

• Basak Meral, Senior Product Manager

• Michael Santos, Senior ITSM Solutions Engineer

• And yours truly, Shaun Pinney, Senior Product Marketing Manager

[Shaun Pinney]

If you missed the AMA or you just found this page, you can watch it on-demand at the link below:

https://atlassian.zoom.us/rec/share/dxT4uqcHjaGe-vK4YkU4wxPIz3gWDbUfteBdGIO-R-uN9j2XM9sFqdU_08yhAiB6.3yXJ4RhV7ijEgViZ
Passcode: v67K8&Y0