It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Any way to add graphical emoticons on new issue view?

Before the new issue view was implemented I was able to add simple emoticons using the wiki markup .          (?)>           (?)>         (y)>

The new issue view unfortunately escapes all of the markup that previously worked and  the WYSIWYG toolbar does not allow for adding emojis either. The emoticons are quite useful to me to indicate quickly what acceptance Criteria have been met or haven't been met. 
I see the wiki renderer still supports the emoticons because I can add them in the old detail view where they are carried over to the new view. 

Is there any simple way of adding emoticons in the new issue view?

Thank you in advance. 

16 answers

1 accepted

3 votes
Answer accepted

I've stumbled on this by accident: 

The new jira detail view supports adding emojis by typing a colon preceded by a whitespace.

Problem solved for me.

Screenshot 2019-04-10 at 16.16.50.png

I cannot do the same.. Is it part of new release roll over from JIRA? or Am I missing something?

For jira cloud make sure you have the New Jira issue view enabled. To enable it, click on your Avatar > Personal settings and scroll down to where you see 'Jira labs', make sure the new Jira Issue view is ticked ON.

I also noticed the new 'emoji' icon in the text-editor which you can use to select an emoji instead of the colon markup (":<emoji_name>:")

I also don't see this available on my of my Jira Cloud boards (Next Gen or otherwise).  Jira Labs is enabled, but the only way I see to create emojis in issues is upon creation via the toolbar, and when it's entered into the description it's still using the ( ) formatting.  Emojis are still not working on comments in any capacity.

Like # people like this

Rondo, you are probably one of canaries, that might explain why others don't see this feature. It's already 2 months past your post, I still do not have it in our cloud instance.

@Askar_Kalykov does your issue detail view have the same appearance as mine? (nevermind the order of the fields)image.png

No, mine has no smiley, table and plus icons, but has a one for divider:
Screenshot from 2019-06-14 12-23-15.pngNew issue view / labs toggle is enabled.

I have the new issue view enabled on our Jira Software Cloud instance

in previous versions, I could copy the markup code for an emoticon from Confluence to Jira

example: (+) for the plus icon, (-) for the minus icon

now in Jira Comments section, if I do that, it just displays the markup (+)

I then tried the newer style of markup

:minus: for minus icon

if I manually type that in the comments section it displays the icon

if I copy and paste the markup code as plain text from notepad++, it just displays the literal text instead of converting it to an icon

is there any way to paste text from the clipboard into a Jira comment that will allow icons to be displayed?

Like Hasham Babar likes this
8 votes
kai Atlassian Team May 09, 2018

Hey @Rondo_Lehner – at the moment this isn't possible. But I can share with you that this functionality will be available very soon.

Keep an eye out for a new emoji picker icon that will appear in the new WYSIWYG editor, that can be used to insert any unicode supported emoji.

Hope this helps!

Great thank you! Looking forward to it.

Hi Kai,
any update on how soon this will be available? Emoticons, especially tick marks and crosses are important in our workflow. 

thanks in advance!

Like # people like this

Any update when this will become available?

I started using Emoticons supported by the operating system, but it's not consistent.

Like Reto Germann likes this

Any update would be appreciated!  We tend to use the tick and cross emoticons to use bullet lists as a checklist, and now that we're using the new view in all areas, we're a little stuck without it.

Like # people like this
Deleted user Oct 23, 2018


I miss these as well, wonder how long this is going to take to implement?

Like Reto Germann likes this

@kai Any updates on when this will be available. It has already been more than 5 months since the last update on this. Is there a timeline to this or is this not a priority anymore?

Like # people like this
Like Askar_Kalykov likes this

+1, still waiting

This needs a bit more attention, such a basic feature and it is really missed.

Like Kevin Lau likes this

+1 This is really something I'd like to see come back already.  It's disappointing to have useful features taken away.  

Like Pip_Jones likes this

@kaiits been more than 6 months this is posted.. do you have any update ?

+1 we don't need the whole jungle of emojis, just add those 3 as via markup


Just hoped this "very soon" was not another "soon™" :(

Like Andrew_Knight likes this

it would really help us to see this functionality added to issues in Jira cloud. Specifically it would be helpful to be able to use them in comments. They are a handy way to visually validate acceptance criteria when testing. This saves developers from reading the entire comment to see what needs addressing 

We've just gone back to using the old view when adding emoji. Kind of lame

Almost one year now for a feature "that ... will be available very soon."

I'm watching several tickets and I don't have the feeling that Atlassian is still able to react to regular users - they have grown too much. I lost hope long time ago that Atlassian will be able to ship features in an agile way like they did 10-15 years ago.

This is working just fine now for me on Jira cloud. I tried the space then : approach at first( like  :exclamation: ) but then I realized for both the description field and comment fields there is now an emoji icon I can click to get to hundreds of them! Thanks Jira! I missed these like icons! :)


I neeeeeeeeeeeed it

I think they are in no mood to add this despite many requests... its been more than 6 months we are asking...

+1, really required as we use it heavily to communciate status or tasks.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you