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I have jira service desk project.
I need to create distinction for agents to organizations (area of visibility).
Each agent has access own organizations and doesn't see organizations of other agents.
Could you provide instructions (step-by-step) how to set up access restriction (distinction ) of agents by organizations?
Hi @Олег Евтеев ,
you can put in place that using Issue Security based on organization. Using this approach each agent will see just tickets based on the Issue Security/Organization.
Hope this helps,
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