Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Changing Status Ordering


I'm in the process of re-ordering my statues by means of using the up and down arrows against the status in the Issue Attributes | Statuses Screen - Really Atlassian, is this the only way you could have implemented this functionality! It's truly awful and something to be ashamed of . Frequently the clicks have no impact on the position of the statues.  The screen refreshes but the status I'm trying to move is just stuck.  Clicking others around it and they don't move either.

This is just making a horrendous process even worse.

Has anyone else come across this and is there a work-around?

Jon C 

4 answers

1 vote

HI @Jonathan Cunliffe , 

Unfortunately, there isn't one.  A suggestion ticket has been filed:


The arrows should work as @Alexander Bondarev  mentioned. I have used it as well and the status does re-order for cloud.

1 vote

Hi, @Jonathan Cunliffe !

If we are talking about Cloud I've never faced with this problem...

Arrows work correctly 🤷‍♂️

0 votes
Daniel Ebers Community Leader May 07, 2021

Hi @Jonathan Cunliffe

I remember an intermittent issue with the ordering which was discussed some time ago:

To my surprise a different bug was linked back when we discussed it - so maybe this is a mixture of different symptoms.

I'd suggest to watch both, the JRACLOUD-69156 was new to me.


Hi @Benjamin , @Alexander Bondarev ,

Thanks for your responses.  It's definitely an intermittent, aren't they always the best(!), issue.  I can merrily click away on an arrow, watching the screen refresh, to no avail.  Then it works only to stop again after a short while.

Happy to gather any evidence you'd like in order to resolve.  Just let me know.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

98 views 1 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you