I want to be able to sort new statuses so that they appear in a logical order in the status dropdown on a specific issue.
I've lurked some forums and figured out that the best/only way to do this should be in the screen below.
What's bugging me is that only some are sortable. On the printscreen above, I've marked the red ones as they could not be sorted, not matter how I tried, (up, down, more times than one, different browsers). However above a specific line (green box and upwards), it went just fine to sort statuses.
Is there some "rule" or "limit" to a status that it cannot be sorted that I'm not aware of?
(Note that there are probably 100 custom statuses in this list.)
To change the sorting in the dropdown list of statuses in the issue view, we need to add a property called opsbar-sequence on to the transition id (not the Step Name id). See screenshot for reference.
Then, add a sequence like 0, 10, 20, 30, etc, to all of the transitions (they need only to be edited once if they are reused under each Step Name). Publish, and the dropdown now shows the statuses in the order you defined.
Note: the above sorting of statuses in the original ticket, does not have any affect on the dropdown of statuses (as they are triggered transitions). That sorting only affects when sorting on statuses in ascending/descending order, to my knowledge.
from your description it might be the problem you are facing corresponds to this bug:
At least from the description
Sometimes the button do nothing - You click on the arrows to move the status up and down, but nothing happens.
I suspect to recognize a match from what you describe.
Could you please cross check with the bug report and it case it is a match click on "Vote for this issue" over there?
Tip: in case you click "Start watching this issue" you will be informed about its progress.
There is also a workaround which basically says "click onto the arrow several times" ;) ...
In case you can confirm if it is what you experience this could help others here in Community.
Thanks & Cheers,
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events