Add external user base

saraa October 2, 2020

Hello,

For a service desk project that is external facing, I am trying to create a custom field - user picker. I was wondering if it's possible to import a user base that is external to my existing internal user base? 

If it's possible, could you show me how to do so? 

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Nic Brough -Adaptavist-
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October 2, 2020

You can, by adding your external source as a directory under Admin -> User directory.

saraa October 2, 2020

:)Awesome! Thanks for your help!

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