Created Jul 13, 2022, Last active today
Hi, I’m working with Jira Data Center and Xray. I created a custom Test Step Status called "Not Applicable" to represent steps that are not relevant for a specific execution. Requirement: - "Not ...
...This article is for the point where that stops being true. And if you manage Jira for more than two or three projects, you've probably already hit it. Three places Jira automation rules break d...
The spreadsheet looked convincing. Names. Emails. Last activity dates. A neat list of people who had not used Jira in months. Then the renewal question arrived: Why are these users still billable?...
...ll comments where private = true, as described above. What happens if I do not filter private notes? Every internal note your service desk agents write in Freshservice will appear as a standard v...
📄 Content It started with what seemed like a harmless change. A Jira admin decided to rename a custom field: “Customer Priority” → “Priority Level” No deletion. No complex reconfiguration. ...
A Situation Many Teams Know It’s Monday morning. Sprint planning is about to start. The team joins the call. Everyone is ready. You open Jira. The backlog is prepared. Priorities are clear. Every...
When did your delivery start slowing down? For many Jira teams, this is a surprisingly hard question to answer. A sprint slips. A release takes longer than expected. A few issues suddenly stay “In ...
One of the world's leading professional-services firms is modernizing its Atlassian ecosystem as part of a large digital transformation initiative. Each new client engagement often requires a dedicat...
I have a JIRA automation setup to trigger whenever an update occurs on JIRA issues that have a specific label. The triggered rule sends a formatted message to a slack channel to bring awareness to th...
Jira logs every change to work items, but extracting the right insights from their history is where teams often fall short. If you've ever wondered "How long was this work item in review?" or "Why ...
The group had zero members. That was what made it feel harmless. No one was in it. The name looked old. Maybe it came from a contractor project, a migration, a temporary launch team, or a departmen...
Disclosure: I work for the team behind Auto Behaviour. This article focuses on Jira Cloud field behavior design and implementation tradeoffs, not product marketing. If you want a concrete implementat...
For service organizations—agencies, consultancies, and delivery teams—budget control and profitability are not just financial metrics; they are operational signals that guide day-to-day decisions. CO...
Managing work across multiple Jira instances is common in growing organizations. Different teams, business units, or regions often end up with their own Jira environments over time. At some point, co...
I can retrieve data from The PowerBI sprint connector that I have set up and everything is work fine except for when I try to use sprint metrics. I have the correct board selected and ensure that the...
Hey there! I'm Elena from Elevatic. A quick update before Team '26 :) We migrated Viewtracker - Analytics for Confluence from Atlassian Connect to Atlassian Forge Remote...
Hi, I am facing time-shift issues. My settings for Timezone in Jira are Amsterdam (+2:00) so the actual time is correct. But if planned startdate is tomorrow 3PM Activity Timeline says: 2PM (we us...
📲 Your On-Call Engineer Should Not Be a Ticket Sorter When all Salesforce cases land in a single Jira queue as the same work item type, someone on your team ends up doing manual triage. A P1 produ...
When working with Jira, many configuration changes seem small and harmless at first glance. Renaming a field, updating a workflow, or cleaning up unused elements — these are common tasks for admini...
I’ve been working on a small Forge app around Jira workflow changes, and one thing surprised me a bit. At first I thought the main problem was just collecting the right audit events. But in practic...
Take a breath with us for a second. 🌿 Optimizory has just been named a finalist for the Atlassian Partner of the Year 2026: Marketplace Change-Maker, and we're still letting that sink in. 🎉 ...
Hello community Since several days, I have had a major problem with the synchronization of my JIRA issues with Big Picture and the functionality of creating tasks in Big Picture. 1. Whenever I want...
Reading JQL docs is fine. Writing JQL while a countdown ticks down and a panicked QA engineer named Greg tells you the rocket is wobbling on the pad — that sticks. So we built it. Launch Train...
We often make changes in Jira thinking they’re harmless: Deactivate a user Delete a custom field Rename a project key Rename status Edit work item Modify a workflow Update pe...
Managing work in Jira often means jumping between issues, worklogs, and personal notes just to understand what needs to be done. This becomes even more complex in teams, where visibility is shared bu...
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