Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Ops Early Access Program Update #11: New timeline filters and new incident templates

Welcome to your weekly Jira Ops Early Access program update, where we’re sharing news and updates on Jira Ops progress as we work toward our 1.0 release. If you ever want to drop us feedback or ideas, you can leave a comment on this post or shoot us an email:

And you can learn more about Jira Ops and start using it for free right here.

For previous updates:

New timeline filters

You can now toggle between different integration updates to show on your Jira Ops timeline. By filtering the timeline to only show updates for certain tools, your team can more quickly get up to speed and find key details.

To see it in action, just click the “All updates” dropdown at the top of the timeline.


Improved incident templates

We’ve rolled out new templates for the incident description field.

Instead of a blank field when you open a new incident, you’ll see three headings already created here:

  • Customer impact

  • Mitigation plan

  • Suspected causes

We’ve learned a lot about the power of templates and processes during incidents. By prompting the response team with these headings, it will be easier to know what needs to be discovered and documented.

You can always edit these headings, modify them, add more, or delete them entirely if you need.

Note: This feature is currently available only for recently-created Jira Ops projects. If you have a project already established and you want these headings, shoot us a note and we’ll see what we can do.



1 comment


Our monitoring team need to migrate, 

could you help with covering our requirements?




Gonchik Tsymzhitov


Log in or Sign up to comment
Community showcase
Published in Agile

Master the art of thinking big, working small: A conversation with John Cutler

Hello all! It has been 20 years since the agile manifesto was introduced, and closer to 40 years since software development began moving away from a waterfall-type approach. While many teams have ...

1,429 views 11 27
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you