Hi, I'm new. I have a repository inside my workspace, but it doesn't appear when I access the workspace via the UI. Access to the repository itself is still working fine, so I suspect this might be a...
I am attempting to return results for issues whose status have not changed for greater than 90 days. But each one I try includes issues within 90 days, instead of BEFORE 90 days. Searching aro...
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We kept running into the same gap: work that lives partly in the physical world (server racks, lab equipment, warehouse stations, printed handover sheets) and Jira issues that describe that work, wit...
...eturns every version on the project, archived ones included, and each one carries an "archived" flag: { "id": "10420", "name": "1.4.0", "archived": true, "released": true } { "id": "10421", "name": "1...
I have customer services and customer complaints projects as two separate spaces in JIRA. I want to know if there is a way to link these two spaces/projects in such a way that if Bug is opened in o...
I have an automation set up to run once a week which emails the reporter when the expiry date on a ticket is within the next 7 days. However, when it runs it is notifying users about tickets where th...
Hello everyone, In Jira automation, the default flow actor is the “user” called Automation for Jira. I am currently creating an Jira Automation to post a comment on a work item in a certain...
Hi fellow Atlassians via the Admin sections i'm encountering often 'Customer Service Management' as part of the Service collection. (which we've been moved to a brief while ago) W...
Your Jira integration suddenly stops syncing. You check the logs and find: 429 Too Many Requests You check Jira. Jira is working normally. So what happened? Your integration may have h...
I’ve been thinking about access governance and one question keeps coming up: How much audit information do teams actually need? For example, should an access audit record only capture major events ...
We need understand regarding the email domain allowlisting/whitelisting behavior in Jira Service Management (JSM). We have configured and whitelisted an entire email domain in our JSM project with t...
We are facing this weird issue of the internal comments being sent out as Reply to customer.
JSM forms are reusable across request types, however the limitation of one form per request type seems counter-intuitive. A lost opportunity? The ability to reuse forms would lend itself well to a m...