I have been working a lot with Jira hierarchies and existing apps. I often find managing relationships beyond Epic(like intiatives or custom levels), visualizing the structure, or tracking progres...
Hi! Confluence content Analytics show user engagement with two values: Brief - less than 20s Engaged - more than 20s One user might have multiple views as showed in "Views" column. Is the enga...
We have a use case where we want to import our Customers and their Organizations from an external Data Source (CRM) to Jira Service Management or now Customer Service Management / Service Collection....
Content-heavy Confluence pages now load faster and feel more responsive. Read the latest issue of the performance and scale digest to learn how we’re automatically enabling 'performance mode' to help...
Hello, We are implementing an internal OAuth 2.0 (3LO) integration with Atlassian to allow our internal AI Teams Agent system via MCP to access Jira and Confluence on behalf of the user on this MVP ...
I've noticed an issue lately (maybe the past couple months). Here's basically what happens: I click on an existing card from the board. I edit something about it that would show on the board...
Hello Jira Admins! I'm crashing @Kristen Roth's Admin Connect party 😀 Perhaps some of you use Confluence?! Throughout March, we've been celebrating Skip the Blank Page Month.It's all ...
Hello, I am the admin of Atlassian Organization 8f1f0daa-e8a5-400d-94bd-10ec0a266459 and I need urgent help. After attempting to link our Bitbucket workspaces to our Atlassian Organization in Janua...
I use JQL "project = A and issuetype = BUG and customfield_xxxx is empty" to do advance search, jira returns 2 results. Actually there should be 4 results. Does anyone know the reason?
Hello, Several team members received the email "[Action required] App passwords deprecation notice" regarding the June 2026 deadline. However, when checking Personal settings &g...
Hey everyone! I’m trying to optimize our Jira workflows and was wondering — does anyone have tips for automating repetitive task updates without adding too much complexity? Would love to hear what’s ...
Hello Atlassian Community 👋 I’m an Atlassian Engineer based in India with hands-on experience designing, configuring, and optimizing solutions within the Atlassian ecosystem. I specialize in helpin...
I am building a custom python based webapp - basically a unified enterprise chat platform. The brain behind it would be OpenAI Responses API calls. I am trying to get user's authentication using the...
Did I read correctly that you cannot raise a request on behalf of a customer and have it show under their requests? Documentation says you have to use one of the external channels to see it under My ...
I have created 4 spaces for four different projects in JIRA. Each space has its own epics, stories, tasks and sprints with story point estimates assigned to each item in the space. On reviewing the b...