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- Tag: jira-automation
Tag: "jira-automation" in "Automation articles"
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Hello Atlassian Community! 👋 We're thrilled to announce a new feature in Jira Service Management’s virtual service agent that will supercharge help seeker experience and issue deflection:...
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We’re making big changes to make Jira the best work management tool for every knowledge worker on every team. One recent change is making recurring work effortless by allowing you to schedul...
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We’re excited to share that you can now create automation-driven Playbooks for agents and responders in Jira Service Management, accessible directly from the issue view. Available for Jira...
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TL;DR Resolve Incidents faster with JSM ChatOps Slack application Hello Everyone, This post provides a quick walkthrough on how you can use Jira Service Management's ChatOps capabilities...
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Automation is one of the perks of using Jira, and no where is it more useful than in Jira Service Management. You can go beyond basic JSM automation rules and use Jira automation for advanced use cas...
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TL;DR: It occurs that Field value changed trigger does not work with some for some fields like attachments, time tracking or log work when you add it via comments. I created a workaround based o...
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Recently, I encountered a requirement to automate tasks based on field data from advanced forms in Jira without relying on the "Forms submitted" trigger. While Atlassian provides documentation on acc...
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Workflows Wrapped Wow, our first Workflow Wizardry workshop on everything Jira Service Management (JSM) workflows and automation was an incredibly engaging and dynamic session. When planning the se...
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You can access the Audit log feed to track activities related to the Marketplace application installed in Jira cloud. RSS Feed: https://your-instance.atlassian.net/rest/...
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Over the next few weeks, we'll be rolling out a new Atlassian Automation enhancement across all products and editions, designed to increase the reliability of your rules. Automatio...
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Looking to streamline your development processes and boost team efficiency? You're in luck! I've just posted a video showing how Atlassian's own teams use Compass and Automation to manage their devel...
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You trust your workflow. You’ve refined it, optimized it, and convinced yourself it’s working. But what if the very process meant to keep your team efficient is actually holding them back? Most tea...
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Checklists are simple, but powerful tools that allow you to organize work on an issue, follow agile processes and ensure compliance. Full featured checklist go beyond simple tick-box...
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Let's dive into some of my favorite Jira automations that can save you time and sanity (because who doesn't need more of both?!). Auto-create sub-tasks: Tired of manually creating sub-tasks for ...
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Here’s the Scenario: You’re a support agent trying your best to keep up with a wave of support tickets. Each ticket, of course, has its fair share of comments and back and forth between a...
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Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strateg...
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Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strateg...
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Hey community, I have seen a few questions / posts on this topic and so I thought I would write an article summarising a few customer use cases I have had recently where I used lookup tables ...
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As the new year approaches, it’s the perfect time to reflect on how you can set your business and team up for success in the months ahead. In the fast-paced world of Atlassian tools, staying ahead me...
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AI's potential to revolutionize Knowledge Management (KM) is undeniable. From automating documentation to intelligent categorization, AI-powered tools are transforming how organizations ma...
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As the year's longest night approaches, there's no better time to explore something that promises to brighten your Jira workflows—SnapAssign. This Atlassian app transforms how teams manage ticket ass...
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As the new year approaches, it’s the perfect time to reflect on milestones, growth, and the stories that define us. Snapbytes is proud to celebrate 8 incredible years of innovation and imp...
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👋 Community! Avinoam from Confluence Automation here again and this time I'm happy to let you know that you can create rules in Confluence based with our new Jira Issue Created Trigger!  ...
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Imagine managing a large-scale customer service team on Jira. With multiple projects, hundreds of tickets, and unique team structures, keeping everything organized can be a nightmare. Jira administra...
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....formFieldKey.get(0)}} The template form ID can be retrieved from either: The public API Get project form index Or by simply adding a log action to your automation rule using t...
