Charlie Misonne Community Champion

Hi Community! Here is an easy question: When creating release notes in a Jira space you can choose to create them in Confluence (Documentation). This will open the Confluence editor with a default template. Is it possible to adapt this template? Currently I edit the page every time. But I'd rather adapt the template. If…

Hi Community! I'm testing git's .mailmap compatibility with Bitbucket Data Center and was unable to make it work so far. So I'm wondering if it is supported at all. Does anyone know? Let's say I pushed a commit with a wrong user.email in my .gitconfig commit d2c818edeecb27101e9b87cc0eea07315756256e Author: cmisonne…

Hi Community! I'm working on a migration from an external non-Atlassian system to Jira Service Management. The items will be created in a Jira space called ABC. ABC is also the name of the project in the source system and items have numbers like ABC_123, ABC_124, ABC_125, ... The migration will start from item ABC_200000…

I tried to use Rovo for something quite simple in my opinion. But it tells me it can not do it and even suggests to use Excel instead. I have this setup: * Jira Space AAA* always links to work items in Space BBB * Jira Space BBB* with a custom field: External IDs I need this textual table (no need for a JQL or fancy table)…

I work for an organization that underwent several Confluence migrations in the past. Because of this several similar user groups exist and it is time to consolidate them. We have a script to identify in which spaces groups have space permissions. But identifying if a group has been used in a page restriction seems…

Hi Community! For context: I have a Rovo agent that reads a table on a Confluence page. The first column of the table contains some key words. The second column the name of a work type. The Rovo agent checks if the keywords are present in a work item's summary and return the work type from the second column. With an…

Hi community! I could not find any ticket in JAC or other posts about this. We have a Confluence Cloud instance with an application link to a Jira Data Center instance. When creating a whiteboard in Confluence we can "import for Jira". But it only seems to work for Jira Cloud instances. Is this true and does anyone have a…

Hello fellow Community Members! Since June 30th it is no longer possible to create Jira Cloud backups for Jira Data Center migrations. See Migrating from Jira Cloud to Data Center applications Am I right to assume there is really no "easy" way back to Jira DC anymore? Of course you could use CSV export/imports or create a…

Hi community! ctrl +k is the "new" shortcut to open the command palette. Google Chrome also has a ctrl + k shortcut to start a search action in the address bar. Edge does the same. It might be a chromium-wide shortcut? Firefox has the same shortcut. I'm often annoyed by this since the shortcut in Jira does not seem to work…

Hi! I already know it is possible to generate a string to execute a loop a certain amount of times with getRightPad() as described on Jira Automation - Advanced Branching over smart values This would generate X,X,X,X,X and you can do split(",") in Smart Value of an advanced branching branch. What I need is to generate…

Introduction Here is something I wanted to share because I could not fine any examples or documentation about. I have a big and complex custom rest endpoint script in ScriptRunner for Jira Data Center that's being used to import data from another system into Jira. The issue The script works really well until I start…

I recently noticed the colors of the status macro changed in Confluence. The green and yellow colors are just too similar for a color blind person like me. Personally I will only notice the difference when both statuses are right next to each other. And even then I'm unable to say which color they are. The contract ratio…

Dear Atlassian Community, I'm trying to build a custom JQL function with scriptrunner. We have a text field which contains IDs from thousands of issues. I need to check if this ID matches the numerical portion of the issue key. An example: issue key: ABC-123 myCustomField: ABC_00123 So I need to match issue.number with the…

Hello dear Atlassian Community, I want to make my Jira automation rules more dynamic by storing smart values in Assets. I don't think it can be done but I'd like your insights about this idea. Let's say I have an Object Type with several objects. Each object has a text area attribute called "template". A template can be…

Hi! Did someone ever manage to use QueryDslAccessor properly? I have a custom REST endpoint with scriptrunner in Jira to import issues from another system. A step I'm missing is to alter the updated date which can not be done with the IssueManager or any other obvious methods I'm aware of. I read about QueryDslAccessor but…

I'm working on a custom script to import tickets from another system to Jira. That other systems has a field "actual effort". It's basically the amount of days someone spent on that ticket. In Jira this could be translated to a worklog entry. I could make one via the script but there is no relevant date or worklog author.…

When you add a web link to a Jira Cloud issue pointing to an Azure Devops work item Jira will embed some of the Azure Devop info like the status. The only thing you need to do is authenticate in Azure Devops with OAuth so this looks like an out of the box Jira feature. Example: I have 2 questions: * When can I find any…

I have a Bamboo instance using the expiry option: Build and release artifacts. I also need builds results to be deleted in order to take an XML backup of Bamboo. It takes ages with the current build result history. The Complete build & deployment results, build & release artifacts and all logs option seems to be what I…

EDIT: this is about advanced roadmaps op CLOUD not server. I added a dependency in advanced roadmaps. MOBL-12 must be completed before MOBL-20. When clicking the dependency I can see a warning 'Dates overlap (28days) which seems correct: * End date of MOBL-12: 17JAN * Start date of MOBL-20: 20 DEC On the dependencies view…

I need an overview of all default PR reviewers from the database. I found the ao_9dec2a_default_reviewer table but I can not find the right table to join entity_id with. Any suggestions?

Hi dear community, I am trying to update a Confluence page with python. At first I was trying to use the Atlassian python library but I kept getting a 415 unsupported media type error. I found this bug report so I decided to bypass the library and build a regular PUT request in Python just like Atlassian has documented…

Hi Community! In a Jira instance I'm working on there will often be linked issues. In some cases the comments from the "main" issue must be copied to all the linked issues. This is easy to achieve with an automation rule. However I don't always want to copy the comments to the linked issue. I need a way to decided per…

Hi Community! I need predifiend comment for the JSM agents to use. Several solutions already exists: out of the box canned responses, canned responses pro (Appfire), comment templates (part of scriptrunner) I also need to use custom fields in the comments which is not possile with the default canned responses. Here is the…

I need to execute a http request when a pull request in created in Bitbucket DC. The request will be received by an external application. This can be done with the webhooks feature but I do not see any way to define a custom json payload. Bitbucket will always send it's own predefined JSON. Is that correct? If that's…

I'm investigation the usage of application tunnels. On What data can Atlassian Cloud retrieve through a tunnel? I'm reading: Once a tunnel is created and working, Atlassian Cloud products can make any HTTP requests through it to your self-managed instances. Typically, they make requests to the REST API. Does this also mean…

We are using Comala Document Management on Confluence server and I'd like an overview of all spaces using a Space Workflow (= workflow not defined as global workflow). I tried creating a SQL query but I don't know where the reference space - workflow is kept.

Context Renaming an issue type in Jira is easy. In a few clicks you rename you issue type to something (completely) different. In my use case I am renaming Call/Incident to Incident because the original name is not useful for us anymore. Identify impacted Jira functionalities When you rename an issue type you don't have to…

I have a JSM project on Jira DC. I need to allow agent to create issues of a specific type via Jira (not via portal) without request type. The creation seems to work fine but as soon as the agent edits the issue a request type seems to be required. I'm quite sure it can be done on JSM Cloud, is it not supported on DC?

We want to display an overview of some Deployment plans with their environment and deployed release version. Unfortunately the wallboard only works for builds. Is there similar functionality for deployment projects with a plugin or workaround?

Hi Community! I am looking for something very specific and I'm quite sure it can not be done. On the create screen of a Jira issue I have a couple of fields. Example: * Environment * Target date I need a text area field or some kind of read-only section with a template that is automatically filled in. When changing one of…