Context
Renaming an issue type in Jira is easy. In a few clicks you rename you issue type to something (completely) different.
In my use case I am renaming Call/Incident to Incident because the original name is not useful for us anymore.
Identify impacted Jira functionalities
When you rename an issue type you don't have to change your issue type schemes, workflow schemes, issue type screen schemes or any other configuration elements that use the ID of the issue type in the background.
However Jira does have parts where the actual name of the issue type is used. Those parts have to be updated manually. They can be identified easily with some SQL queries (on Jira Server). I added a simple and advanced query with more useful data for each case.
- the following queries were written for an Oracle database. You might have to change them to suit your SQL flavor.
- Replace call/incident with the name of your issue type.
Jira Core
Saved Filters
Simple
SELECT * FROM SEARCHREQUEST WHERE LOWER(REQCONTENT) LIKE '%call/incident%';
Advanced
SELECT u.first_name, u.last_name, u.email_address, u.active AS "User is Active", s.id AS "Filter ID", s.filtername, s.reqcontent FROM SEARCHREQUEST s
JOIN CWD_USER u ON s.username = u.lower_user_name
JOIN CWD_DIRECTORY d on u.DIRECTORY_ID = d.id
WHERE d.active = 1
AND LOWER(s.REQCONTENT) LIKE '%call/incident%';
Jira Service Desk
Service Desk Queues
Simple
SELECT * FROM AO_54307E_QUEUE WHERE LOWER(JQL) LIKE '%call/incident%';
Advanced
SELECT p.id, p.pkey, p.lead, p.pname, q.id, q.jql, q.name
FROM AO_54307E_QUEUE q
JOIN PROJECT p ON q.PROJECT_ID = p.id
WHERE LOWER(JQL) LIKE '%call/incident%';
Jira Software
Agile Board Swimlanes
Simple
SELECT * FROM AO_60DB71_SWIMLANE WHERE lower(query) LIKE '%call/incident%' OR lower(long_query) LIKE '%call/incident%';
Advanced
SELECT r.name AS "Board Name", r.owner_user_name AS "BOARD OWNER", s.name, s.long_query, s.query FROM AO_60DB71_SWIMLANE s
JOIN AO_60DB71_RAPIDVIEW r ON s.RAPID_VIEW_ID = r.ID
WHERE lower(query)
LIKE '%call/incident%'
OR lower(long_query) LIKE '%call/incident%';
Agile Board Quick Filters
Simple
SELECT * FROM AO_60DB71_QUICKFILTER WHERE lower(query) LIKE '%call/incident%' OR lower(long_query) LIKE '%call/incident%';
Advanced
SELECT r.name AS "Board Name", r.owner_user_name AS "BOARD OWNER", q.description, q.long_query, q.query FROM AO_60DB71_QUICKFILTER q
JOIN AO_60DB71_RAPIDVIEW r ON q.RAPID_VIEW_ID = r.ID
WHERE lower(query)
LIKE '%call/incident%'
OR lower(long_query) LIKE '%call/incident%';
Agile Board Card Colors
Simple
SELECT * FROM AO_60DB71_CARDCOLOR WHERE strategy = 'custom' AND lower(val) LIKE '%call/incident%';
Advanced
SELECT r.name AS "Board Name", r.owner_user_name AS "BOARD OWNER", c.color, c.strategy, c.val
FROM AO_60DB71_CARDCOLOR c
JOIN AO_60DB71_RAPIDVIEW r ON c.RAPID_VIEW_ID = r.ID
WHERE strategy = 'custom'
AND lower(val) LIKE '%call/incident%';
Did I forget some? Feel free to add them in the comments and I will update the article.
