crtl + k on all pages?

Charlie Misonne

Hi community!

ctrl  +k is the "new" shortcut to open the command palette.

Google Chrome also has a ctrl + k shortcut to start a search action in the address bar.
Edge does the same. It might be a chromium-wide shortcut?
Firefox has the same shortcut.

I'm often annoyed by this since the shortcut in Jira does not seem to work on all pages. Sometimes it triggers to browser's search function.
I also happens when you use the command before the page finishes to load.

I can not be the only one experiencing this.

My question:

• Was this shortcut an unfortunate choice by Atlassian?
• Why is it not working everywhere?

 

G subramanyam

Hi @Charlie Misonne welcome to the Atlassian community.

That's an excellent observation and a very common frustration! You're definitely not alone in experiencing this conflict with Ctrl + K given the widespread adoption of Ctrl + K for search/command in browsers.

To my earlier conversations on the similar line with few Atlassian's, I was informed it's a common shortcut for "command" or "keyboard access" in many applications, especially developer tools and IDEs. It provided a quick, universal way to navigate and execute actions within their ecosystem, which is powerful when it works as intended.

The challenge arises because browsers are the underlying platform. When there's a conflict, the browser often "wins" or gets priority, especially during page load or if the application's JavaScript hasn't fully taken over the keyboard event.

Yours is a valid feedback, and perhaps something Atlassian could consider offering a configurable alternative for, given its prevalence across browsers.