Jonathan Smith Expert

Hello everyone! I wanted to share a simple page approval process using Confluence Automation, content statuses, and page labels. * This is an out of the box solution. * If multiple spaces would like this, change the scope in global automation. * Feel free to try it out and supply feedback. I am not the best with…

Hello all, I have a business user who is looking to build a JQL with the following requirements: * For comments created/modified within a date range (not issue created) * For a specific user (comment by, not assignee) * Show those issues. I used copilot and Atlassian AI to try and figure this out but nothing is working…

Hello everyone. I am looking to create a dashboard where I can identify any Confluence spaces where no one has viewed pages within the past 6 months. * I am essentially looking to duplicate what is on the Space Analytics section, but select all spaces. Any suggestions or screenshots of your dashboards would be greatly…

We have multiple dates shown on a JIRA task. Is there a way to reorder these?

Morning everyone. I am attempting to bulk import a bunch of open and completed items into a demo project, but resolved items are not showing a resolution date. * I've mapped to date resolved field, but that didn't fill out the system resolution. * Resolution = Done works, but there is no resolution date after import; These…

Hello everyone, Like some of you, the company I work for uses Atlassian and other products for collaboration. Due to my scenario, not everyone is licensed for Confluence, so the Community Hub feature may not be used like Atlassian intended. I do however LOVE having a page on the global navigation which can act as a…

I am racking my brain here. All I want to do is show all project issues, order by key, and be able to group sub tasks under each parent (one line item per sub task (like list view)). Is this possible out of the box?

Morning everyone, Ai is failing me today, so I am going to try to challenge the community with this one. I have a large project which has multiple issue types. In a filter, I want to show a desired issue type along with any sub tasks where the parent is the desired issue type. Can someone assist me with this JQL? Cheers,…

We were able to access Confluence by removing everything after /pages/ in the URL. Example: https://companyname.atlassian.net/wiki/spaces/TEST/pages/ Once in Confluence, we can navigate around like normal (but it is slow). Hope this helps!

Does anyone know a way to automatically remove users from spaces permissions (if listed individually) when they become deactivated? We don't want to see a bunch of deactivated users listed when reviewing space permissions. Suggestions / recommendations? Cheers, Jonathan

Hello all, I am not a BI developer so I am looking to understand why I would use Analytics for Jira Work Management instead of a traditional Jira dashboard. Also, I am looking to know what you typically put on your analytics dashboards. Thank you for your time! Jonathan

Task: I am looking to notify specific projects about upcoming due items. Since I am trying to be mindful of automation usage... I went to the global automations page and found the template "When a task is near due --- send email reminder". In this template, I can change the scope to multiple projects. Questions on this: *…

In Confluence advanced search, we have criteria to skinny down results, but we are looking for a way to exclude label values as well. We tried label!=stable but this still returned the stable labeled page. Any suggestions would be welcome. Cheers, Jonathan

If a user removes an attachment from a page and publishes it, the attachment is still saved in the page's attachments. Is there a way to embed the file back onto the page? * Showing the entire attachments macro is not the answer. * Downloading and uploading the file may not be the answer because the file in question is a…

I have deleted the description for a couple custom fields, but the description still shows when creating / editing a task. Environment has been re indexed. Any suggestions?

In Automation, one of my business units would like to modify the description field and insert @mentioned users before the issue is created. * Description field displays as plain text in automation * The purpose of this is to not use the 'created' notification scheme and instead mention users on parent tickets so assignees…

Morning, I am creating a user management system in JWM for a business group. * Parent task = employee name * Sub tasks = change tasks When the 50+ sub tasks fire off, they have common language and does not identify WHO the action is for. * Sub task example: Remove from X systems. Is it possible for the sub task…

Hello, I am looking to set my due date field in Jira automation so it takes the value in start date and adds 7 days. Mind helping me out? Here is what I tried (which didn't work obviously): Thanks for your time.

I have a group who wants to restrict viewing permissions to components (or a custom field by "sub type") while still giving Create and Edit access to the Jira project. Is this possible? I have already suggested breaking out the content into separate Jira projects but I am doing my due diligence for the user. Thanks,…

Any idea why my exposed word document (via Office Word macro) is overlapping the Attachments macro? This was initially a regular file list until I added the Office Word macro above the attachments macro. * Confluence server: 6.6.1

Hello, could anyone direct me to the table which shows page view activity? DBO.CONTENT shows created, modified, and other user data, but I would like to pull page views. * Bonus point if you supply the SQL statement if it involves a join. Note: Global activity is enabled and I can see the top space page views and edits...…

Confluence 7.7.3 has small icons for Info/Cog wheel/Notifications, but in 7.13.5, the icons are much larger. Is there a way to code the icons back to legacy size in the global stylesheet? * The new version of Jira Core server also has large icons.

On 6/20 we hit our thread max which caused the environment to go down. An Atlassian support rep recommended increasing the max threads to 120. This seemed to be a band-aid because we are approaching max again. Error in logs: 20-Jun-2018 15:46:30.024 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]]…