Jonathan Smith Expert

My first Atlassian Summit was last year. During a training event on day 1, the presenter introduced himself and then noted the class topic "JIRA / cunFLUence" Integration. I did a double take after hearing him say CONfluence like that. At first I thought he was trolling the class... I guess I have been pronouncing it…

Hello all! As we all continue to learn Confluence, you might come across an area which "grinds your gears". * TABLES frustrate me a bit Some of my templates have "table = 100%" coded in the HTML. The purpose was to make the page's tables look uniform, but when I copied and pasted one of those tables, the formatting was…

Hi all, Anyone experiencing a blank screen when trying to edit a workflow in diagram view? I am going to try the following with my sys admin tonight -but just wanted to see if anyone else ran into this? 1. Stop Jira 2. Remove the contents of the JIRA Install>/work directory Do not delete the entire directory itself, just…

Is it possible to set the Due Date based on the priority assigned? Example: If priority = High, default Due Date to 3 days If priority = Medium, default Due Date to 3 weeks Business days also need to be considered... If a high priority ticket is created on a Friday, the Due Date should be Wednesday rather than Monday.…

Would anyone mind supplying the SQL to export active JIRA users? Seems simple to me but the users in jira-core-users do not add up to what is shown for my license count... * JIRA CORE Server 8.4.1

I am butting up against my user limit and we would like to evaluate who has access but hasn't access Confluence in X weeks/months. Can someone supply the query to show last login (which can be found in your profile)? Unfortunately I am hitting brick walls trying to figure out this query/joins. Thank you in advance!

I am looking to sort by a column that puts content in 1-10 order. If there are multiple "4s", I would then want to sort those results by Key. Is this possible? Softball question potentially. Thanks, Jonathan

In one of our JIRA projects, when a component is chosen, sub tasks are automatically created and assigned to users. For one user however, their name in JIRA becomes plain text in the assignee field until we switch it to someone else and then back to them. How this is scripted: * Workflow post function [create --- to do] *…

Currently am trying to give users the ability to close the announcement banner. I have this working until the page is refreshed or if a user navigates to a new page... Code: <div class="aui-message closeable"> <p class="title"> <a href="https://xxxxxxxxxxxx/display/~admin/2018/08/28/Confluence+Printing+Update">New printing…

Hey Community! I will cut to the chase.. I would like to build a JIRA CORE project that has tasks for building a new building. Lets pretend this is 300+ tasks. * What are the best practices for tracking these in JIRA? * How/When would you assign these tasks? Same question but Due Dates. * Would you just have tons of…

We are displaying attachments with a specific label on a page. When browsing for an attachment and add to the page, the page thinks, and then gives an error: Error occurred. When we close the error message, the page refreshes and the attachment is then there (and labeled). We don't want to use the drag and drop…

Environment: JIRA Core Server Due to licensing, not all users will be able to have JIRA here. In efforts to allow them to get content into JIRA projects for others to work, we have set up mailboxes and mail handlers. What we are running into is non-jira user's emails are stuck in the mailboxes while JIRA user's emails flow…

JIRA CORE: 8.4.1 For one of my groups, when an item is created, post functions create sub tasks based on the component field. I am testing incoming emails with this team, but the component field doesn't populate data from the email. How can I flag the component field in an email so it fills out on the JIRA side? Note: We…

Besides for clicking create and filling out the form, is there another way CORE users can input content into JIRA? Thanks for any input! - Jonathan

I have a user who is getting Confluence notification emails for a team calendar, however I verified that user is not watching the calendar. Any idea why this person is getting emails for new events?

Hi all, Confluence thinks I don't have an internal admin user, but I do have one... This is the only account in the internal directory. Any idea how I can get Confluence to recognize the admin account so I can make my health check happy? Result Confluence has an enabled internal user directory, however its administrator…

Users are noticing that priority levels display differently in Chrome versus IE, why? * Some users see up arrows for high when the new level looks like 2 up symbols. * Medium is 2 bars in 1 browser and an arrow in the other. Thoughts?

Just a general question to see if I am in the ballpark by upgrading production environments every 6 months. How often does your business upgrade production? Regards.

Was the "create from template" button supposed to become transparent after Confluence Server 6.6.1? We just upgraded to Confluence 6.15.6 and this happened.. Changing the table cell background to the standard 5 still resulted in a transparent background for the macro. - Jonathan

Currently we are experiencing sporadic slowness when searching content in JIRA. Example: Searched printing... took over a minute to load results. Suggestions on how to speed this up?

Hello, While evaluating Confluence 6.14.3, noticed 'Search Field Background' in Color Scheme settings does not update when the value is changed. * Changing the field in 6.6.1 works fine. Is this a bug or am I missing something?

Currently we are testing the Atlassian Companion app in our UAT environment. * When I make a change to a word document, then upload, my page refreshes after clicking upload. * When another user clicks upload, he gets a pop-up box saying "do you want to reload the page. Reload or Cancel". Why would he get this and I do not?…

Is there a way to change the edit button's functionality so it launches the editing application instead of acting like a drop down? My goal is to have less clicks.

A specific disabled user account is causing the Active Directory sync to fail. * Account: W3Guest3 * Error: 2019-06-12 21:39:16,419 Caesium-1-4 ERROR ServiceRunner [c.atlassian.scheduler.JobRunnerResponse] Unable to synchronise directory java.lang.IllegalStateException: User 'W3Guest3' has no unique key mapping. During…

Hello all! I have 2 nfeed sub fields that populate values based on the selection in nfeed field project category. * nfeed field 1: Project category * nfeed field 2: Project sub category * nfeed field 3: Project 3rd category My current setup works... but if I wanted to utilize components for Project category, what would be…

Hello all, We are currently trying to find a way to include page title, source, date, and page numbers on our PDF exports while keeping the layout of the page. * Note: We treat Confluence as a sudo-company portal vs just a wiki. * Confluence server 6.14.3 There are a few blockers from achieving the expected print design…