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I am getting an error when I try to install Service Desk 2.4.1.obr.  Apparently there are 47 unsatisfied requirements, but I can't figure out what they really are. I am running JIRA 6.1. H...

• Question
• jira-service-desk

Suppose in the team I work with the other developer on a project. The assignee is "Unassigned". The estimated time was given. I don't know in this situation how to track time? Can I record the time ...

• Question
• jira

sourcetree.exe keeps getting inoculated.

• Question
• sourcetree

Hi, I have configured a kanban board.  Board->Configure->General ( Filter shows 857 total stories and tasks ) Work Mode also shows 857 total However, Plan mode has many stories and tas...

• Question
• jira-administration
• jira-software

I have 3 different Jira instances in 3 different countries. I would like to Federate all 3 Jira instances. However, I want each instances remain autonomously (processes, administration, etc.). Can I ...

• Question
• jira

After reviewing the documentation, Atlassian recommends binary logging format of “ROW”.  The default in MySQL is “STATEMENT” but we use binary logging format of “MIXED” which...

• Question
• jira
• jira-administration

Hi, Is there way to find out max concurrent users of confluence over a period or time?  or even just the current number of users? Thanks, Cynthia

• Question
• confluence

Hi, I am using bitbucket under academic license and have many students using the system. Only one student is having issues in getting his account set up. The mail address is the following: gebrehew@s...

• Question
• bitbucket-cloud
• cloud

Hi  I am trying to import a space from one standalone Confluence instance (5.7.4) to another standalone Confluence instance (5.7.4). My problem is that I can't find the import space option. I'v...

• Question
• confluence
• confluence-administration

Is there a way to set up a scheme by project category that automatically sets certain people up to be watchers on a project if they are not the reporter or assignee without them having to manually cl...

• Question
• jira

We recently upgraded to JIRA 6.4.3 and Tempo Timesheets 7.12.1 Now when we create a worklog, the billing code drop down is still present, but does not default correctly: If there is only one accou...

• Question
• jira
• tempo
• tempo-timesheets

• Question
• jira

Can someone please tell me in details or show me some documents on how to export JIRA Tasks from the cloud version and import them into my firms local JIRA.   We moved from the cloud to the lo...

• Question
• jira
• jira-administration

I am adding a Script Task in Bamboo, which I want to evaluate the result of the build so I can conditional do something. I can see that it knows, how can I find out? simple    15-May...

• Question
• bamboo

• Question
• bamboo
• bamboo-administration

Hi All, I am using the following Groovy script to extract last modified by username. However when I select Text field as the Template I get the username but when I select User Picker Template I get ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-administration
• scriptrunner

Need clarification on this topic. We have JIRA 4.1.2  I was told to make a video of the RSS use in our JIRA application. I was under the impression that the RSS Feed in JIRA would be like a s...

• Question
• jira
• jira-administration

Hi everyone, I have imported worklogs in JIRA (JSON importer) on different issues and there has been a mistake which requires us to delete all of them. I have prepared a script to do that but when ...

• Question
• jira
• jira-administration
• scriptrunner
• worklog

Hello We are running the server version of JIRA Service Desk Auto-account creation is currently enabled so that people can email the service desk and it creates an account for them and an issue tic...

• Question
• jira-service-desk

Hi,  How can I test if a Database Customfield is null in a Dynamic query? My scenario:  DBCF1 named customfield_1111: Select * from table1  This DBCF1 has "Add None option" c...

• Question
• database-custom-field
• jira

I would like to use Confluence so that it will contain TODO lists for certain processes. However, I need to be sure that the checkboxes were ticked really by those assigned these tasks. Is it even po...

• Question
• confluence
• tasklist

I created a nice workflow on a local instance of JIRA. I imported the workflow to a client's instance of JIRA and it uploaded fine. I get the following error when I try to add it to the project's w...

• Question
• jira
• jira-administration

It used to be Ctrl+7 but that doesn't work since upgrading from JIRA 6.3 to 6.4.

• Question
• jira

Hello,  I am struck with at one step. I have created a new work flow which is for leave steps, now i need to allow only reporter to Cancel Leave (Cancel Leave is a transition). how do i do tha...

• Question
• cloud
• jira
• jira-cloud

Can a JIRA Service Desk agent manage a ticket using email instead of logging into the portal? I want to set up the service but there is a very low volume of inquiries at the time. I would like t...

• Question
• jira-service-desk