How do we edit the request type groups in Service Desk? It appears that new groups can be added when adding and update request types. I'm not seeing a place to edit and remove groups though.
Please can you help me configure JIRA to add the "add a gadget " button on my dash. Thanks!
I've been using SourceTree on Yosemite for some time and loving it. After upgrading to El Capitan, it crashes frequently. The Apple crash dialog comes up and records a huge amount of data. I always ...
Hi - I have customer portal configured for Service Desk and my customers are able to perform all functions except when the customer tries download an attachment from comments (it could be a file they...
I'm moving a space from one site 1 to site 2. I already imported the space to the new location just to test out the process. Is it possible to export and re-import again to pick up the latest updates...
Create Issue - JIRA 2015-11-20 12-08-23.png When you go to projects as this person you see --> Browse Projects - JIRA 2015-11-20 12-12-05.png
Our overall end goal is to create decent looking project status pages in Confluence, including data from Confluence and JIRA. The former is internal-only and allows guest access; the latter is more p...
how often should i upgrade confluence
I am getting started with Portfolio and want to make sure I utilize it to the fullest. When you import issues, you have to connect the issues to a parent epic or initiative. How do you currently hand...
I have Confluence configured to use JIRA as it's user repository. Observation: All users in the JIRA repository appear to be allowed to log in to Confluence, though they don't have rights ...
This question is in reference to Atlassian Documentation: Using JIRA applications with HipChat Is Jira help desk accessable on a mobile device?
Hi, I just bought Check List plugin from addons, But I can see in issue broad list, I can't add check list , http://prntscr.com/94xe55 Thank you
Hi all, How to integrate a JIRA server v6.4.11 to a GitBlit server? Thanks a lot, F.
This question is in reference to Atlassian Documentation: Code Block Macro The article mentions Add a new language, but I do not see this button. See screenshot below. Is this normal? image201...
...eld/Meld.exe' \"$LOCAL\" \"$REMOTE\" \"$BASE\" \"$MERGED\" trustExitCode = true
I just submitted a support ticket for Atlasssian (to enable the usage statistics plugin).I happen to be a Cloud user (both JIRA and Confluence). The support page asked me for an "Affects Version...
I have this scenario: JIRA is set to use Active Directory as user directory. User John Doe (username jdoe) works 1 Yr and then leaves the company. In JIRA jdoe is marked as inactive with an [X] but ...
Hello This error appeared yesterday, and since then our JIRA Core isn't working "The JIRA server could not be contacted. This may be a temporary glitch or the server may be down." I waited fo...
Hi All I am currently trialing the JIRA service desk on cloud. My question is if we do not wish to buy this product at end of trial period how do i de-commission the Service desk URL. Shall i...
image2015-11-20 9:9:34.png The above image shows an old version, where I have deleted all the execution results. I want to get rid of the version, as this is simply cluttering. How to do...
This question is in reference to Atlassian Documentation: Backlog management Ask your question here...
For instance, I have attached JIRA issues to my project pages and then deleted them. Currently I have 2 JIRA issues linked or referenced in my project page, but he page still displays that I have 3 J...
Hi all, Problem: can't send test mail and getting log message like bellow: An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.Me...
This question is in reference to Atlassian Documentation: Attaching files and screenshots to issues Where is old dialog to put comment with an attached files? Now have to do two actions to add files...
...mp;lt;pool-test-while-idle>true</pool-test-while-idle> How significant are these parameters? Why are they included in one and not the other? There are some explanations about the p...
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