Hello, Is there any way to reorder the request types in the customer portal? Best Regards, Jose
I'd like to make a backup of Fisheye and Crucible data, in order to migrate to a different server . Do Crucible backups (made using <Crucible home directory>/bin/fisheyectl.bat) contain the Fis...
Good day, in order to not loose a couple days worth of work. I need to recover 2 files that were accidentally removed through the 'right-click, remove file' feature source tree has. Idelly ...
This question is in reference to Atlassian Documentation: Page Restrictions What does "Edit" mean exactly? I'd like to allow users to "Lock to Edit" and upload new revisions, but not delete. Would I...
This question is in reference to Atlassian Documentation: Livesearch Macro I want to use a live search macro that find items in a determinated list of spaces. At present I only can restrict to one s...
...wanted to make this a conditional execution, where this post-function on runs when a condition returns true. I have a similar condition on another workflow post-function working, however I cannot s...
Hey Guys, I like to create a service desk ticket when I send a E-Mail to my customer. Example: From: Me@my-company.com To: mike@cool-customer.com CC: support@our-servicedesk.co...
We prefer not to add an additional project in our case (the goal is to track my personal system administration related tasks separately from other issues in our project), but to create a standalone (...
I would like to find out. We have an 'internal' JIRA and an 'external' JIRA. We would like to import all of the info from the internal JIRA to the external JIRA. These two are on differen...
Our management team uses slack, but refuses to use Jira. They currently do: Jira: <descrption of issue some issue> In a channel assigned to a project. At which time an assistant transcribes t...
When I try to login in to my Bitbucket account account through Bitbucket.org in a web browser, I get the message "Your email address already belongs to a Bitbucket account. Please log in below.". Log...
I have made two commits in my svn repository, and because of a server glitch, I'm unable to see the first commit in my Fisheye page (Nor the JIRA issue). And the changes made in the first commit...
Hi I am trying to download an embedded version of Git for Sourcetree alone to use. I get an error: Unable to extract C:\Users\xyz\AppData\Local\Atlassian\SourceTree\PortableGit.7z Processing arch...
This question is in reference to Atlassian Documentation: Changing the default session timeout for JIRA Cloud Ask your question here...
Why do I get this message when creating a subtask on an Epic? I have no problem assigning a subtask to an epic. The message is rather annoying and confusing to explain to other JIRA u...
I'm trying to understand JIRA workflow. Is there a way to create an Team and assign Story/Sprint to that team. Please update. #Thanks. Closing #True @Joe Pitt, got why any issue should not be a...
I don't want unknown users to be able to create support issues. I also don't want those issues created from incoming mail. This is all fairly easy to set up, and we have this working. However, what...
After some time of inactivity, JIRA logs me out. When I log in again, it warns me about a possible cross site request forgery. I use a Mac with OSX 10.11.3, and the most recent version of Safari. Sc...
We had team calendars and were using it earlier which was very useful and after we upgraded to 5.3.10, it stopped working. It says "unknown macro", cannot see it in preview mode also. In the Ad...
This question is in reference to Atlassian Documentation: Configuring working days Is there way to add if any of team member on leave or if he/she take leave in between.
I've recently upgraded from Stash to Bitbucket, carefully following all the Atlassian migration notes. I even followed the instructions on how to connect to an external MySQL database, expectin...
We are using JIRA Service Desk.We implemented a logic when Parent moves to Status A the corresponding Sub-Tasks also will move to certain Status say B.This is we have implemented using Workflow toolb...
This question is in reference to Atlassian Documentation: git-svn problems on Mavericks This article is incorrect for El Capitan. Because the /System/Library directory is locked, even to root, the f...
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