Top

When a create the ticket via Jira, the customer is not notificated by E-Mail. How can I change this? I want that the customer receives information about all updates concerning his ticket.

• Question
• jira
• jira-service-desk

I would like to be able to automatically generate a PDF based on a template, with information from issues matching several JQLs as well as some charts and contents from some gadgets. An ideal soluti...

• Question
• confluence
• confluence-cloud
• gadget
• jira
• jira-cloud
• +4 more tags...

@Nic Brough [Adaptavist] Hi , I have JIRA backup Zip file and newly we setup jira in AWS-linux , to restore the data i need to place the zip file(backup) in home/ec2-user/atlassian/applica...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a custom field which comes in to the popup screen in the middle of the workflow. How can we make it mandatory ? when we make it mandatory using field config, in the issue create screen it giv...

• Question
• jira
• jira-administration
• jira-core

I want to set up my plan so that any updates to the Epic Name and Description plus Original and Remaining Estimates are updated from JIRA Agile to Portfolio but not the other way around without ...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-service-desk
• jira-software
• +1 more tag...

Hi,   We have a Stash instance running with version 3.11.1 with a user named as Stash and as a service in Linux. We want to upgrade the instance from version 3.11.1 to 4.2 can someone please ...

• Question
• bitbucket-administration
• bitbucket-server

Hi there.  How do I get an better overview of which "Open requests" is actually just waiting for customers and which is waiting for support?. Right now below, I have attached an image, where i...

• Question
• customer
• jira-service-desk
• overview

Hi. I am working on technical documentation for a company and require to use many macros and plugins like: - scroll HTML Export - JSON Table - Code block macro etc However, none of their features...

• Question
• confluence
• confluence-administration

Hi all, We are using JIRA service desk for our customers, with automatic issue creation with emails sent by customer. In our JIRA projects (cloud version) If a customer user creates a iss...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi We want to use source tree tool for Managing Repository which can include Branching,Merging,Resolving Conflicts. Do we need to buy any subscription to perform above task in source tree?  

• Question
• sourcetree

Is it possible to provide a multi-line comment in a transition issue action when configuring an automation rule with the JIRA automation plugin? We need to write comments including new lines not just...

• Question
• automation
• jira
• jira-administration

I Want to add webservice address as url in jira webhook!but i dont know how?

• Question
• jira
• jira-core

We have just upgraded to Jira7, and Sum Up has changed into Paid Update. We want to buy the license, but we just need a trial before we make a purchase. The trial is shown as valid till 7 March, but ...

• Question
• addon-com.atlassian.cps.sumup
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Code Block Macro Are there any plans to support Swift and Objective-C for proper syntax highlighting?

• Question
• cloud
• code-block
• confluence
• confluence-cloud
• documentation

Yes, I can deploy the JIRA Service Desk 3 on JIRA software by using upload add ons. But after successful completion of this I cant start it. Whenever I clicked on Get Started on JIRA Servic...

• Question
• jira

Custome URL means to access the project

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-core

I want to create a dashboard which lists a Portfolio year, Project identifier, project name, project family, about 6 key milestones, a current status, and a PM assigned traffic light value. Most of t...

• Question
• jira
• jira-software

We've got Confluence, JIRA and JIRA Service Desk on cloud. We need a new URL due to company rebrand. I know we have to do this via migration to a new instance and I've read the guide at ht...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud
• +2 more tags...

I receive an email when there is a new comment on a JIRA in Cloud. I just reply from within my GMail and my reply will appear in the JIRA issue as a comment. I didn't need to do setup any configurati...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I hate every time when i need to clone a repo, i have to change the options to https from ssh.. Why not you save and auto select my last choise? Is not it bad for user experience? Why do i have to do...

• Question
• bitbucket
• bitbucket-cloud
• cloud

When I am in Edit mode of a Confluence page, there are places where I want to display a "hint" as to what should be entered at a particular location An example of this is the Task list macro where i...

• Question
• confluence
• confluence-administration

Hey, I'd like to have JIra issue automatically change status to resolved/done after a period of time it hasn't been updated.  I've searched all over JIRA documentation and couldn't f...

• Question
• jira
• jira-software

Hello,  I can't attach a file in JIRA that is smaller then 2 mb and I have set all the privilages to allow attachements. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I cannot start JIRA 7.0.0 or 7.0.10 with the same error. Trying to upgrade from JIRA 6.4.12 with ALL PLUGINS DISABLED But getting the same error every time when I try access it thru web:   J...

• Question
• jira
• jira-administration
• jira-core