am the admin for a paid Trello workspace (Standard). Today one of my employees' accounts was deactiv

[janus]

am the admin for a paid Trello workspace (Standard). Today one of my employees' accounts was deactivated for no known reason and with no notice.

I cannot contact support, even though we have a paid account.

The link to reactivate her account is not listed on the members page.

I know I can have her create a new account using the `name+garbage@company.com` trick. But I am looking to make sure this issue does not occur again and understand why it occured in the command