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This question is in reference to Atlassian Documentation: Automating your service desk I'm looking for customization of automation, our current (very basic service desk) allows us to change fields o...

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• automation
• cloud
• jira
• jira-service-desk

Hi,   I want to create custom user picker fields as well as set the reporter field so it will allow selection from all users in my ldap system and not only JIRA users. Is this possible?&...

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• jira
• jira-administration
• jira-software

Hi, Is there a way to create additional customized issue types that have the same behavior as an Epic?   Thanks, Shirley

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• jira
• jira-administration
• jira-software

Hello when i create a Task there is the Resolution field. I want it to be unresolved and then it will change to Done when the Task is closed. But when i create a task i cannot select unresolved. So t...

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• jira
• jira-administration
• jira-software

Hi, I want to add a workflow to an existing Project to an active workflow just to handle one issue type with other screens in servicedesk. If I do this change, I can't choose this issue type anymore...

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• jira
• jira-service-desk

For a particular user email notification does not trigger when that user is tagged with the comment on a issues. what would be the cause ?

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• jira
• jira-administration
• jira-core

How to display Jira projects to custom field(select list) of another jira instance?  We have two JIRA instances which are having application link to each other. I need a custom field which...

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• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Add-ons, integrations, and services Ask your question here...

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• app
• bitbucket
• bitbucket-administration
• bitbucket-cloud
• cloud
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I want to send multiple parameters to build a plan in bamboo through rest client like POSTMAN but not via query parameter 

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• bamboo

Hi, i wanted to know all the issues that are cancelled over last 7 days from yesterday..I am having trouble creating a jql query, kindly let me know..I don't want to hard code the date.

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• jira
• jira-core

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• atlassian-account

This question is in reference to Atlassian Documentation: Pages and Blogs Ask your question here...

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• confluence

Hi, How long does the upgrade to JIRA 7 take. We are upgrading from v6.4. We have 1920 users and 343 projects. We need to know so that we can communicate to our developers/clients/etc. Is there do...

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• jira
• jira-core
• migration

Hi! I'm using build plan branches for the first time, and can't get it to work. When I attempt to run a build for my branch, I get the following error. Any help is appreciated. System Error Details ...

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• bamboo
• cloud

I have a  'select list' field which changes very frequently. I wanted to add new options to it every day. Adding manually all those options every day would require lot of work. Can we add option...

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• cloud
• jira
• jira-software
• jira-software-cloud

What are the differences between files in Staged and Unstaged and what does it mean?

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• sourcetree

Is there any way in Bitbucket Cloud to only allow merge permission on the master branch?    Basically what I am looking to do is make it possible for developers to submit and merge pull r...

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• bitbucket-administration
• bitbucket-cloud
• cloud

This question is in reference to Atlassian Documentation: Defining priority field values How do I customise priority list for project. I want to customize the priority list for a specific project.&n...

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• jira
• jira-administration
• jira-software
• priority

How do we set up an ideation platform in Confluence? Thank you

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• confluence

This question is in reference to Atlassian Documentation: Creating service desk request types JIRA Service Desk. Can you delete or modify groups (the groups that appear in "Request types" screen?&n...

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• jira
• jira-administration
• jira-core
• jira-service-desk
• request-type

This question is in reference to Atlassian Documentation: Deleting the results of a plan build Ask your question here...

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• bamboo
• bulk-edit
• cloud
• remove

Hi all, Does anyone know of a custom field that is a single select list, and has a JQL query for options? Really what I need is that we have an issue type called "project" and when creating a task ...

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• jira
• jira-software

  SourceTree on OS X connects to gravatar.com in order to display an image of the author. I don't like that my Git Client connects to a third party website using unencrypted HTTP. Could you pl...

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• sourcetree

This question is in reference to Atlassian Documentation: Exporting Confluence Pages and Spaces to PDF Hi, Only image attachments that have been inserted into a page are included when exporting to ...

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• confluence
• confluence-administration
• documentation
• export
• pdf

I am creating a template in JIRA to send HTML notices to an external customer. We have text, dates and number field pulled in to this template. Text is fine and I have created a format for my dates, ...

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• jira
• jira-administration
• jira-software