Hi, So it should be said that I am ultra noob, I am more of an artist than a programmer and so forth. I am currently setting up a game design project in Bitbucket, we usually use Bitbucket f...
Hi, does anyone use multiple JIRA servicedesk front-ends to spread workload? currently we deployed 1 frontend with 1 backend(db). but I'm exploring the scalability to avoid future headache. if y...
How do I report on customer XX stats. Prior to meetings we prep reports, how many tickets for xx customer, how many tickets achieved SLA. These reports seem to only show the entire JSD?
I'm trying to add the Epic Name field to my screens, but it's saying that it has no context configured. I can't for the life of me figure out how to add that context. Screen Shot 2017-01-22 at 6.58....
When a service desk agent creates a ticket, organization is not automatically added. Is it possible to add this with the automation plugin or with scriptrunner? Issue's created through the customer...
Hi, I had installed ST on the C drive of my computer ; I deinstalled it the best I could and now I cannot install it on and external drive. I'm getting the error message saying that ST is already in...
Hi, sorry if I asked like this, it is my first time to use this scrum software development ?,.. My questions are. 1) In creating task, or issues. for example I will assign member of the team to cre...
Hello, I have the following problem. I have more than 100 articles in a space in Confluence. I would like to hide all the pages from specific user but two. How can I do that? I have tried restric...
I have scrum project and bugs aren't shown in backlog and sprint view. How to solve the problem?
Hi all , I have a requirement which is something different . we are having the products . when the customer raise the tickets , the tickets can be resolve by the delivery team or product team or t...
I can't see an install button for Confluence add-ons. I'm trying to install the Content Report Plugin. image2017-1-22 20:43:30.png I have full admin access.. Thanks in advance guys!
This question is in reference to Atlassian Documentation: Ending a Sprint Ask your question here...
I used the below to create and compress a backup of my mysql JIRA database: #mysqldump -u jiradbuser -p jiradb | gzip -9 > backupjiradb.sql.gz To uncompress: &nb...
This question is in reference to Atlassian Documentation: Creating project-specific releases I have a new project added in my portfolio and I would like to sync it with an existing cross project rel...
Has anyone used the information on this page to successfully link Bamboo and JIRA?
I just installed sourcetree on a new PC and I have cloned my Repository, but when I try to use the GitFlow button I am getting this error: sh.exe "C:\Users\MyUserName\AppData\Local\Atlassian\SourceT...
This question is in reference to Atlassian Documentation: Application Links Troubleshooting Guide Two applications, JIRA and Confluence, are running on the same machine and connected one to each oth...
Hi! Today I upgraded our Confluence webpage to run over HTTPS with a self-signed certificate, I used this guide. Although everything is now running fine, there is one part that broke. When opening ...
Is there any way to use JQL in the advanced search to find JIRA issues that have 1 or more branches associated with them? I read about using https://answers.atlassian.com/questions/3094277...
This is more of a rant than a question, but I'm tired of running into roadblocks in moving my large (20K+) set of issues into JIRA. First, let me state for the record that I believe in workflow, alo...
Background: We have a small team that's brought in to work on specific tasks across all the projects in the company. Usually they're not involved in sprints so they're not involved in every sprint p...
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