Hi! In system field "Comment" - on my language double value: Comment = КомментарийКомментарий How i can fix this? where i can change translate system field?
How to renew JIRA Service Desk & Confluence maintenance cost after 1 year? And what would be the best price for it ?? Please help on the same asap.
Hi Team, We are facing an issue in our jira service desk setup, where the each email ( in a email thread) reply is creating duplicate ticket. this is not happneing for all tickets or emails. But we ...
Hi, I am using Atlassian.Jira nugget with run time version v4.0.30319, I need to comment for an issue with shared with customer Comment model Properties is readable i ...
Hello I've been struggling to figure out a solution to displaying the pages current version somewhere in the text on a page. I've found some small macros I can use, but apparently I'm not al...
When a request is received through the email channel, attachments end up as links instead of being attached. Is this a configuration issue or standard functionality which cannot be changed? ...
Any ideas why our installation says Your commercial Confluence support and updates are available until Nov 17, 2017. when we check online it says SEN-XXXXXXX Confluence (Server) 10 User...
How do I setup my service desk so that when customer try to create a request they don't have to sign up? This my current setting for Customer Permission: However when I try to access the ...
Hi, I'm unsure if this is a Service Desk or Confluence plugin based issue. I've creating Confluence pages for exposure through JIRA Service Desk. It's going well so far especially since the look &am...
Is it possible to get a view or report that shows for each sprint (column) which epics are due to be delivered in that sprint? I have multiple teams and when we are doing Program Increment P...
In my JIRA Service Desk, I have create a single select custom field, which I set the filter as all active users. And But when I login my customer account in customer portal, no users in this field f...
I have a use case where I and My team need use just the JIRA core, however, would like to allow stakeholders to login and see the project status / updates etc. Basically view only access. Does this ...
Hi, I am new to JIRA. I'm trying to create a customer name custom field and it's corresponding customer ID custom field. I want to be able to automatically change the customer ID field dependi...
Have established an approvers field in the portal form (JIRA Service Desk) for users raising a change request to select an approved authoriser for their change. This is working nicely howev...
I had a story of 13 points in my current sprint. I deleted that story and added 2 stories of 8 and 5 points each. In my burn down chart, i dont see the deletion points reflecting. i only see 8 and 5 ...
Our jira is AD integrated. Recently I add a user to specific AD group. After that I sync on JIRA and able to get the new user account in JIRA user management function. Then I want to assign the new ...
Hello All, I am a Jira Admin and I have a project in Jira with no Epic IssueType. But I have Epic link field in that project which has to show only Epic's from one particular project. I did ...
I’m looking for a way to compile a table on a Parent page that is made up of entries in tables on Child pages. Here is my scenario: I have a Parent page on which I monitor the status of all ...
We currently are using the delegated auth against AD. Our AD admins, disable user accounts when the user leaves the company, but their account in Jira stays active. How do I make disable the Jira acc...
Hello, I am running "Confluence 4.3.7 - Standalone distribution" on openSUSE Leap 42.2. It appears to leak memory. Looking at the VIRT column of the two outputs shown below from the "t...
I am setting up a grid and I have a column called "Amt to Bill" and I would like to have the value have a "$" and 2 decimals, but can't find any doc to support either. Need Help. Below is what my cod...
How to move/copy many issues at the same time from one project to another?
Is there any way to configure Jira Portfolio to use custom issue types in project portfolio hierarchies? This documentation page does not explain how to do this. Any the Jira Issue Types in "Portfoli...
Hello, I have a Project A(Epic)---Project B(Story)|| Project A(Epic)---Project C(Story) hierarchy. This is across a lot of projects in Jira. I need to see only the epic link of Project A when I cr...
I wrote this very simple script to set the reporter based on the ID of the reporter. In this test case, I'm checking to see if I am the reporter and then assign it to a given user. I check the values...
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