Hello Support Team,
I am reaching out because I am unable to receive the account recovery email for my Bitbucket account.
The email address associated with my account is: contato@laboratorioraca.com.br
I have already checked my spam/junk folder and confirmed that there are no filtering rules blocking emails from Atlassian or Bitbucket. Despite multiple attempts, the password reset/account recovery email never arrives.
I would like to ask if the email address above has been added to a suppression list on your end, as this could be preventing delivery. If so, could you please remove it so that I can receive emails from Bitbucket normally?
Thank you for your assistance. I look forward to your response.
Best regards
