Hi, I am a Jira account administrator and I am setting up this account for my company. I have added few users to check how the support tickets goes into the clients account . So, now my...
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I need to add and remove users in Jira but I cannot find the gear icon per Jira's Help pages where I should be able to manage users. I'm supposed to have global admin rights - how do I know that I ha...
Hi, We use crowd for user directory. And using scriptrunner we automate the users to be inactive if they haven't logged in last 90 days. So when the user turns to inactive is it possible to se...
All, I have a project for Travel in my JIRA and I have noticed an issue with one of the user wherein he is unable approve any travel requests since he isn't getting any approve button . He gets the r...
Want to develop a range of operatonal and SLA reports for problem management. What extra can I do using All in One reporting plug in to what is availible within the core product?
Dear Gurus, I have been requested with an action to add a new QA field for ex QA person along iwth Assignee, Reporter & watchers , can someone assist me how I can achevie this ? Please find...
Hi, I added two new users, but did not give them access to any projects. However, they are able to get full administrative view of my business projects... which I don't want them to see. Can ...
We have a custom field that has several different (yet similar) contexts. When a user is searching issues across all projects and clicks on the More dropdown our custom field is unavailable...
Dear All According to "https://confluence.atlassian.com/fisheye/changing-your-user-profile-298976815.html" crucible batch notification, mail is sent every 30 minutes. I want to increase t...
As a company we maintain a calendar in confluence to track birthdays, vacations and other personal events. I have additional spaces for each of our client projects which has a calendar that per...
So let's say that on the subject of the email the customer wrote the component of his support case, is it possible that when an email arrives, JIRA will get and set the component field?
Hello, We are planing to use Zephyr addon on Jira. First question is does it suport Jira cloud? We instaled it and added "test" like issue type, followed instructions from this &nbs...
Hello there ! I've a issue with my atlassian and bitbucket account. From bitbucket, i see our Atlassian account address is: email1@domain.fr (manage your Atlassian account). But when i click ...
hi all, I've uploaded/ installed Jira service desk version 3.3.0 and the Jira version is 7.3.0. When the installation is done and I want to create a Service Desk project I got this stack trace, not...
is anybody aware of a personal version available at any point? I like the corporate one but would like to sign up for a personal confluence.
Our organization has an enterprise GitHub .I was trying to use soucetree but there is no way to add the enterprise URL for our github in source tree. Do currently sourcetree support this ...
Be Able to See the progress being made by the Assignee on their Tickets For Example, if they work on tickets in order of Ticket ID: xxxx then yyyy then zzz The progress chart should show the ...
as the question sum it up, I would like to change the position (weight attribute in xml web-panel definition) depending some data which I can get from java, javascript or velocity. any help ?
Hi everybody, Is there a way to use the Emai to board feature without transferring the attachment everytime? I usually bcc my Trello email address and because I have pictures in my signature a...
What are options available in JIRA to create Dynamic fields in the forms?
Hello, I have this configuration now working : JIRA software + Service Desk Client (HTTPS) -> Single Reverse Proxy (httpd) -> JIRA Server (http) or JIRA Service Desk My JIRA...
I have created a Business Project space, and have some issues with the Board. When selecting the "Assigned to me" filter, team members are not able to see their assigned issues.
Hello, I have setup an user directory to synchronize with our Active Directory like this: Base DN: dc=domain,dc=name Additional User DN: ou=Employees Additional Group DN: ou=Groups,ou=are,ou=here...
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