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Hi, I'm trying to register my own SMTPTransport-class in Confluence, so that I can do some custom actions when an outgoing E-Mail is about to be sent. I already have a working library for Jira...

• Question
• confluence
• email
• smtp

I cannot see the option of creating and adding a calendar. Is it because of some kind of restriction? 

• Question
• confluence
• team-calendars-for-confluence

I've just changed a projects workflow from the very simple 3 state workflow to the default 5 state workflow. Now on the project's sprints or backlog only 1 issue shows up. If I look at the Open iss...

• Question
• jira

Users can't close issues and the permission helper reports: JIRA Service Desk has overridden this permission The user must have a JIRA Service Desk license and Service Desk Agent permission on...

• Question
• jira-service-desk

I have "...servicedesk/customer/portals", which is just ugly and seemingly not configurable and I also have "...servicedesk/customer/portal/1" which is for the only helpdesk project we will be using....

• Question
• customer-portal
• jira-service-desk

Hi, we implemented Jira in our organisation few month ago and we start investigating Portfolio for our capacity planing. during the research we raised 2 questions I couldn't find any answer: 1. Af...

• Question
• advanced-roadmaps

We have upgraded jira core and service desk, now when clients try to raise a request they cant open some of the request types and receiving : This XML file does not appear to have any style informat...

• Question
• jira-service-desk

Hi! I would like to search text within a table. Is it possible? Some users of the documentation that I am responsible for has asked for a better way to find text within a specific chapter. The chap...

• Question
• confluence

Hi, I am using an automation rule, which adds a label to an issue, when a comment is made by a customer. However this rule is also being activated when I make a comment to an issue in the servi...

• Question
• automation
• comment
• jira-service-desk

Hello, I came back from holidays to this: 2017-12-18 14:38:42,550 Caesium-1-3 INFO      [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandle...

• Question
• jira

A customer sends an email request and sets a agent to CC. The issue is then assigned to this agent. The agent is now both - an assignee and a request participant. If the agent replies to the Reporter...

• Question
• jira-service-desk

When we open any board (include empty projects), sprint or kanban we have this error looping.   We use JIRA 7.2.2.   Any idea?  

• Question
• jira

Once an issue is changed in status Blocked or Closed it just disappear and I am not able to see it in the backlog anymore. Other team members are. Do you know how I can fix that?

• Question
• jira

Hi all, within our company we have several sub-projects for a customer. Each of those sub-projects have negotiated and separated working hours. What we would need now is the following: We envision...

• Question
• jira

1. I generated pub,private keys using  command : ssh-keygen -t rsa -b 4096  on my unix server 2. Then copied the contents of .pub file to butbucket ssh-keys section 3. Then tried to clon...

• Question
• bitbucket

we have around 50 projects each projects has it own set of issue. we have a dashboard template with us.. with that template we just wanted to clone it for all 50 projects.   any plugins availa...

• Question
• app
• clone
• dashboard
• jira

Dear partners,  If we would like to restore our production server plugin to lab environment as shown as below After we restore production database to lab environment, but it doesn't show t...

• Question
• confluence

hello https://justclean.atlassian.net/ this is my account i already subscibe to jira core now its expires so please cancel this subsciption i need to subscibe new jira software with my exitsting...

• Question
• jira
• jira-core

is it possible to limit the attachments view of specific request types to specific user group?

• Question
• jira-service-desk

Is there a way of putting on Jira reminders MANUALLY for all IT Ops regular functions. E.g. Cron Jobs, Checking subscriptions, Checking Credentials, Certificate and that kind of options?   Tha...

• Question
• jira
• jira-service-desk

Need to use different format like headings, Underline etc. on Description as part of bulk upload.

• Question
• jira
• jira-service-desk

...== 'AB' && issue.issueType.name == 'issuetypeA') def components = issue.getComponentObjects(); if (components != null && "component".equals(components[0].getName()) { return true...

• Question
• jira
• scriptrunner

Hi Everyone, Can you please help on the following: We have couple Jira server-based systems which running for different teams. Now we wanted to migrate a project from v5.1.5 to v7.5.0. Can someone...

• Question
• jira
• merge
• migration
• restore
• upgrade

Hi this morning we had issues on our server and it had to be force rebooted, I'm not sure if some corruption has accrued but i can't now get bitbucket to start up again. I get errors that plugins co...

• Question
• bitbucket

Hi, how can I change our Base URL from current into a new one?

• Question
• base-url
• jira