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A user changed an issue from Story to Epic and back again over the course of a few weeks. After the final change, the issue no longer has any workflow buttons available.  I've reindexed the dat...

• Question
• jira

I would like to display the average of customer satisfaction into a Confluence page for a specific Service Desk. Is it possible? If so, how can I do this? Thank you!

• Question
• confluence-cloud
• customer-satisfaction
• jira-service-desk

When I try to grant JIRA access to my Bitbucket, I get the following error message. The add-on failed to be installed: Error calling uninstalled at URL https://dacquest.atlassian.net/rest/aci/1.0/in...

• Question
• bitbucket
• jira

Hi guys! So, i have my Issue statistics report by status What i would like to do, is to generate the same report but filtering some statuses. I need not to have UNPLANNED or TODO issues on the...

• Question
• jira-software
• report

Hi, Migrating JIRA 6.4 from Oracle 11g to Postgres (prior to upgrading JIRA). I get the following error when importing data: 2017-11-10 19:15:50,865 JiraImportTaskExecutionThread-1 ERROR anonymous...

• Question
• jira-software

looks like some build-related info, but I do not have any CI tool connected at the moment... TeamCity was attached once to this instance, but it has been long uninstalled. did it not clean up after ...

• Question
• atlassian-marketplace
• jira
• jira-administration
• stiltsoft
• teamcity

I have some bamboo plans that kick off long-running scheduled tasks on other servers. Ideally I would like to have bamboo show the result of the jobs as incomplete/pending, and then have the remote t...

• Question
• bamboo

I am unable to uninstall SourceTree.  I open the uninstall, I am prompted to enter admin credentials, I enter them and then the application does no uninstall.  How can I unistall?

• Question
• sourcetree

Hey Guys, My data team is looking to make some larger attachments to JIRA tickets. Specifically, we have batches of images that need uploading to the website and it would be convenient to be able to...

• Question
• atlassian-support
• attachment
• backup
• cloud
• jira
• +1 more tag...

I have one bitbucket account used for a couple open source projects and recently added another for work. All of my commits into my work tree are being associated with my original account/user. I hav...

• Question
• bitbucket
• bitbucket-cloud

I noticed I didn't get emails (or notifications in my feed) for two replies to my answer here.  I figured I'd start a new thread because I know there are some intermittent issues with email dela...

• Question
• account-identity
• feedback

I'm not sure the best way to explain what I want to do, but I will try.  Please ask questions, if clarification is needed. For my domain, when using the Create button in the page header, can I ...

• Question
• issue
• jira-service-desk

Hi, we are using the create vs resolved gadget to display monthly incidents created vs resolved.  When presenting to our upper management, we would prefer not to display this month as sometime t...

• Question
• gadget
• jira-core

Is there a way to change the category of multiple projects in bulk?  Does it have to be done directly in the database?  (Jira version 6.4)

• Question
• jira

When I attempt to select a user to report on--I am receiving an error stating "You do not have permissions to browse users". How do I resolve this issue?  What permissions must I have to achi...

• Question
• jira
• workload

Hello,  I created a custom issuetype called X and workflow X which has 20 post functions. When I try it on a specific project none of the subtasks are being auto created. When I use the&nb...

• Question
• jira
• permission
• post-function
• project

I have seen 6.5 requires oracle jdk/jre but the Dockerfile/Container provided uses openjdk which is not supported. You would have to build it yourself but this is not possible as described at ...

• Question
• confluence
• docker

I'm loving collaborative editing, but I feel like the publish step is an obstacle. Most people feel obligated to ask the person whose changes they're publishing if it's okay.  So the workflow l...

• Question
• confluence

I'd like to be to put in search terms (global text search) and export those full pages via some means.    Confluence doesn't seem to be able to support this.  Can someone provide ...

• Question
• confluence
• export

We want to use the BitBucket Server webhook functionality without using SSL Certificate. The Cloud version does have the Skip certificate verification option but not the Server version, blocking us f...

• Question
• bitbucket
• bitbucket-server
• ssl
• webhook

I've seen a lot of similar questions, but not exactly this scenario. We believe we're following the right guidelines by only estimating time in a Story's sub-tasks, and using the built-in rollup fun...

• Discussion
• estimate
• jira
• jira-software-cloud
• original-estimate
• sub-task
• +1 more tag...

We have two Scrum Boards that display two different backlogs. Board A and Board B. Board A has two project keys included in the backlog and Board B has one project key included in the backlog- no rel...

• Question
• jira-software

How to I make a board for a business project? boards > view all boards > create gives me the option to make three flavors, but they all insist on having a software project to use. I've added ...

• Question
• jira
• jira-cloud
• jira-software

  Rosetta Stone is a global language learning and literacy company. With 15 teams in 8 locations around the world, they struggled to combine their long-term planning and agile development...

• Article
• advanced-roadmaps
• agile
• community-showcase
• jira
• safe

We're building a Jira Service Desk (server version) to manage Change Requests.  Each Wednesday is our current Change Review Meeting. We need a way to force an issue's Change Type field to "Emer...

• Question
• automation
• date
• jira-service-desk