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I have jira at 7.2.7 as the current version and I would like to upgrade it to 7.3.6   Are there any specific steps to do this? Please guide.   Thanks

• Question
• jira
• upgrade

Everything was running well on Thursday we resolved a few tickets customer's had entered in and come Friday I receive a complaint that agents cannot create tickets from that maroon 'Create' button. S...

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• jira-service-desk

Hi, I configured Jira Desk Mail Handler in order to create a ticket when a mail is received. Is there a way to prevent each person cc'd in the original email to create a NEW ticket each time they re...

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• jira-service-desk

I can display them as .png files and they look perfect, but then I can't edit them as Visio files from Confluence. If they are displayed as Visio files (.vsdx) they are very blurry and difficult to r...

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• confluence

We are creating one JIRA project for one Agile Release Train with five teams working on different Epics and Stories within one JIRA project.  See sreenshot. If the Jira project that c...

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• jira-software
• sprint

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• confluence
• confluence-cloud
• jira-software-cloud

For example we are creating boards for each of our clients and want to provide them with observer access but we do not want to show them the activity across all boards via the settings menu....

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• trello

Trying to evaluate CROWD to sign-in to JIRA and Confluence using Azure o365 SSO.  It is a fresh installation with 3.1.1 ver in our AWS environment.  Getting following error, if attach /cr...

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• crowd

I need to: Get a count of change log items, whos status equaled rejected, for a given user, for a given month. I am issuing these queries from Klipfolio.  So I can't use an add on or a scr...

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• app
• jira-core
• jql

Hi. We've this warnig in our Administration -> Application menu: "JIRA Core must be updated to be compatible with this version of JIRA Software." I see, few rows down this other message "JIRA C...

• Question
• jira-software

In the people search, the auto complete does not work as it works on the default confluence search.   Also, if i do not enter the correct first name, the search result does not give any result...

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• confluence

I am trying to use the include page macro, but the page I need to include is a child page.  I have tried a number of combinations, but none work.  What is the correct format for the path to...

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• confluence

I have one problem in the sum hours work in jira. evidence is on image.   Pliase help me.  

• Question
• jira-software

We have a need to allow and or force Lead personnel to see all activity "watch", their team personnel's issues as the flow through Jira. A More passive approach to seeing activity

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• jira-software

We have one JIRA instance and we want to set up a common JIRA project for iOS and Android. Can we have one one Bamboo instance on macOS Server running the iOS build and another Bamboo instance on Li...

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• bamboo
• bitbucket
• jira

Hi, when clicking the Share button no fields for the target users or the message shows up, as explained in the Atlassian's "share a page or blog post". The theme being applied is the default and we ...

• Question
• confluence

 Hi all,  There are a lot of issue types out there, and I'm looking for the best way to organize my project. It's 5-6 related enhancements to an internal app, done by a single developer, w...

• Question
• jira-core

How can I change the status of the JIRA Service Desk ticket from 'Pending Customer Response' to 'In Progress' automatically, if the customer adds a comment. And the status should not change if a Assi...

• Question
• jira-service-desk

When I check workflow, get the following info inside an instance by JIRA Software7.6 which I restore xml onto: Generated by JIRA Software version 7.3.0-DAILY20170209142941. This workflow scheme...

• Question
• jira
• jira-software

I'm trying to set permsisions for a support desk project to enable access for customers via email only, ie they can submit issues via email and respond on the same but have no access to a portal or a...

• Question
• jira-service-desk

Hi,   We needs to configure the alerts so that it will inform particular group via email that SLA is about to breach.

• Question
• jira-service-desk

curently in one of my repository has three people within it. problem is admin is the only person who can has write access for the repository. for other two users only have read access. but when they ...

• Question
• bitbucket
• permission

I am trying something like this to get the history of a given issue:  https://upvate.atlassian.net/rest/api/2/search?jql=project="UC-3142" and issuehistory() Error was expecting an operato...

• Question
• jira
• jql

Hi Guys, Just upgraded to Bitbucket version 5,4,1 ,getting the following errors : XSRF security token missing..   -prashanth

• Question
• bitbucket

Since the update I can no longer find how to delete boards, as the ability to manage boards seems to have gone. Where can I find it now?

• Question
• jira-software