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I want to edit a description to remove some text when a certail label is added to an issue. Basically this: Issue Created in JSD Issue edited to have a certain label Issue Description edited auto...

• Question
• cloud
• jira-service-desk

I want to run my pipeline as a pre tag hock. Is this possible? Someone create a tag The pipeline runs and commit the generated files The tag get written 

• Question
• bitbucket-pipelines
• bitbucket

I run an import every month to set hours worked for billing purpose.  I use a simple CSV file with columns Issue Key, Summary, Hours Current and Hours Billed.  The issue key and s...

• Question
• jira

Hi, I am trying to develop a JIRA plugin (WebWork Item) in which I need to include a jQuery based plugin. Everything works fine and as expected if I disable Resource Compression using : &nbsp...

• Question
• app
• compression
• developer
• jira

Hi Guys,  Doubt, I have some issues that were moved to a new sprint because the previous sprint was finalized. But they appear only in the previous sprint in Kamban's view. This in the Cloud. I...

• Question
• board
• cloud
• jira
• kanban
• sprint

I have no custom permission setup and I'm using Jira defaults. I have users with Administrator role assigned to them for the project, but they are unable to close a sprint. The Close Sprint button is...

• Question
• jira-software

Hi,   I'm trying to migrate Bamboo to another server, I followed the instruction of https://community.atlassian.com/t5/Bamboo-questions/Bamboo-License-Migration-from-one-server-to-another-serv...

• Question
• bamboo
• licence
• migration

Hi, I tried using JIRA Portfolio for Backlog grooming/roadmap planning and ran into below issues. Anyone having similar questions/issues ? We are on JIRA Server v7.3.8. Synching JIRA Plan <&gt...

• Question
• advanced-roadmaps

Hi, I have been using Road Map Planner for about a day. I came up with a schedule for a project I wanted to show my stakeholders. However what I input in the RMP app and what's being shown differ. ...

• Question
• confluence
• roadmap

  When I am trying to edit workflow I am seeing a blank screen. This is working if choose "Text" option instead of "Diagram"    

• Question
• jira

Installation requirements indicate that Jira has to ping the AD controllers thus requiring enabling Echo ICMP Requests on the firewall.  This is not something we are normally allowed to do.

• Question
• atlassian-support
• jira

We have a page where certain files links should be shown only to some users, because other users should not see them.  I have attached those files to a page where the permissions are proper...

• Question
• confluence

I am using a System Disposition issue type and when that issue is moved to a status of complete AND the field "unit" is "OCIO" I want to automate the creation of a new issue (a new issue type, as wel...

• Question
• jira
• scriptrunner

In our company we work with a BPM Software. In that software we classificate type of projects, So we want to know if there is any integration tool that we could use to create the projects in our BPM ...

• Question
• integration
• jira

Hi, I would like to know how I can identify the status of the Epic that have different phases and tasks like this example below Each week I want to present a gadget or percentage of the phases and ...

• Question
• burndown
• jira

Hi I am trying to add new colums + "statuses" into my Kanban board. I have created 5 statuses from "open" "Started" -> 50% -> 80% -> "Finished" under Jira Software, Settings, Issues , Sta...

• Question
• jira

i've not been able to get to my.atlassian.com for about a week either from my fixed line internet or my cell phone. Has it been having any known issues ? I've got a bunch of licenses to renew and i c...

• Question
• bitbucket
• confluence
• jira

Dear Support, My SourceTree worked until I updated it following your prompt for the update. Now it asks for license.  Where is my license?  All I need is a working ve...

• Question
• sourcetree

When evaluating the summary of hours from JIRA Portfolio the hours remaining add up to a considerable higher number than the numbers that show when I manually go into each story and add up the remain...

• Question
• advanced-roadmaps
• atlassian-support
• jira
• jira-cloud

I am assessing if Portfolio for JIRA will meet my team's needs. I am interested in the functionality available with the hierarchy function. Using the example in the online guide, I want to create a n...

• Question
• advanced-roadmaps

Hello Team, Could you please suggest me how to disable old customer portal. We have built new project and new portal for same team with additional features and fields , request types , etc. so we wa...

• Question
• jira-service-desk

We have Jira set up so that if anyone emails an email address then it creates the ticket. This works for most of our users and even for outside email addresses that dont have jira accounts. however s...

• Question
• jira-service-desk

Could I configure an user to view/alter a request with a specific PMO ? We have in the same project 2 different PMO: support and migration. We need to hide of the users the requests with P...

• Question
• jira-service-desk

We are just starting out with portfolio so this may be a basic question. We have noticed that the calculated plan can make a different order of the releases to that defined on the source board / proj...

• Question
• advanced-roadmaps

Hi Community!  My name is Kesha (kay-sha not Ke$ha) and I'm on the Confluence Product Marketing team. We are trying to understand and improve template use cases in Confluence, and are intereste...

• Discussion
• blueprint
• confluence
• template