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I need to change team from one to another on specific issues,  how can i bulk change team belonging to selected issues in the same project. Tried it out in "bulk change" , but editing issu...

• Question
• jira

I have just upgraded my JIRA pre-production instance from 7.1.4 to 7.5.3. We have around 1.5 million cases in our instance and indexing previously took around 12 hours to complete in the background....

• Question
• atlassian-support
• jira
• jira-service-desk

I have "standard" users, with no specific rights of administration...    but they can (and do) create projects... 

• Question
• jira-core

Hello All, Need your help. I want to create a JQL query which will return the last modified issue. For ex: user1 creates Issue1 and Issue 2 user2 modify the Issue1,  if the user1 conne...

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• jira

I need to reuse the email address of a deleted user. Please can you assist.

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• administration
• jira
• user

Is there any way to Directely connect to Jira Database instead of API's if so How we do that?

• Question
• jira-software

I have added new users to a Confluence space, but they get the following error message when trying to log in('You do not have access to portals.'): It seems to have nothing to do with permission,...

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• confluence

i would like to add one more label to this, which might make the work easier.

• Question
• custom-field
• halp
• jira-cloud
• jira-service-desk

Hi, I'm looking to create a centralised "Intranet" type scenario in our business with a private space for each department showing help files and training as well as a central space where every ...

• Question
• confluence

By default Confluence searches through all content, pages, attachments, blogs, etc. The search result page allows the user to limit search results to for example Confluence pages only. I'm looking f...

• Question
• confluence

I install my plugin (custom slack integration) in jira but during the installation I get the answer like  errorMessage: "invalid token", subCode: "upm.error.invalid.token" with path '/rest/pl...

• Question
• atl-dev
• developer
• jira

Hello, maybe someone knows a way to store (for compliance purposes) a server-side copy of the file generated for JIRA users when they use Export button in the issue navigator e.g.: "Export -> CS...

• Question
• jira

After upgrading JIRA Service Desk from 3.1.6 to 3.7.0 and JIRA Core from 7.3.6 to 7.4.4, our project SLA clocks do not appear correctly on tickets.  We use SQL Database version  11.00....

• Question
• jira-service-desk
• sla

Wanted to upgrade Jira Core to 7.7.1 on my CentOS7, but the installer doesn't work in terminal mode anymore:   # ./atlassian-jira-core-7.7.1-x64.bin -c Unpacking JRE ... Starting Installer ....

• Question
• centos
• install
• jira-core
• jira-software
• linux

Can JIRA Service Desk send an email to a user with a unique URL link in the message?  For example:  A JIRA issue sends an email to my Gmail address.  Inside of that email is a unique h...

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• jira
• jira-service-desk

is it possible to insert a search bar widget within an image box? thanks, Jon

• Question
• confluence
• search

Hi Team,  I work for Unilever and would like to have your input related to Sourcetree issue.  We have installed BitBucket server on Linux machine as part of proof of concept and are able ...

• Question
• sourcetree

I am not able to delete the users in jira,which is created by third party plugins like trello,tempo base plugin&time sheets like that.

• Question
• jira-software

Hi, everyone! I'm having trouble with an automation rule, that helps our team to keep on top of SLA-s. The automation rule is fairly simple - when the timer is at 60 minutes, the system should add ...

• Question
• automation
• jira-service-desk
• sla

hi support   Is there a way to define  a variable in the begining of the document (something like $MeetingHour ) and then use it in several places inside the document or its subdocuments....

• Question
• confluence

I have a following problem, or question:   When I look at Plan in Portfolio, I see an epic with 4 issues in it. However, when I actually open the Epic (RTOP-40), there are much more issues in ...

• Question
• advanced-roadmaps
• jira

  I was trying to filter the issues by a custom field (Data type : Single line) in JIRA plugin, I tried using eq and like function of jqlClauseBuilder. It returns no issues. Following...

• Question
• app
• confluence
• jira

Hello guys, i need help with this (Test Case Pass %) it does not consider the percentage, what i should to do with this issue?  https://ibb.co/m0pJ1H - screenshot 

• Question
• jira-core
• jira-software

When customers are raising issues through the embedded service desk widget, they're getting the following as the sender on their confirmation emails "com.atlassian.servicedesk.embedded". My questio...

• Question
• jira-cloud
• jira-service-desk
• widget

Hi For a Kanban Board I have added new customized statuses and columns , but when I change the status of an issue to any of the new statuses, it is not appearing on the board. The issues are appear...

• Question
• jira-software