Top

Hi Atlassian community, We operate both Jira "core" to track features, bugs, etc., and Jira Service Desk to field and track customer issues. When a customer issue comes in, first a Service...

• Question
• issue-link
• jira-core
• jira-service-desk

Legally our content need to be stored in the USA. How can I be sure it is???

• Question
• confluence

We are working with a to send data from JIRA to ServiceNow.  How to we get webhook to always send the json to ServiceNow with specific credentials every time?  Every other app I have e...

• Question
• integration
• jira
• jira-service-desk
• rest-api
• webhook

Our team recently enabled the Board Meeting Power up. The first time we used it it worked great - we could all see each other's video. The 2nd time, none of us could see each other, just our own vide...

• Question
• trello
• video

Hi there   We use Confluence Cloud, and I was was recently prompted when writing a blog post to upgrade to a "new" version of blog writing - I admit I wasn't paying too much attention. The new...

• Question
• confluence
• confluence-cloud

I have multiple projects on one board, when I complete sprint and select to move unresolved issues into to next sprint, all but 1 project's issues move into next sprint. One project's issues scatter ...

• Question
• jira
• jira-software

We are running a trial of Jira Service Desk. I have created and customized some queues by adjusting the filter for which tickets to display, and by selecting/ordering the columns to display. I also s...

• Question
• jira-service-desk

Hey, guys. I apologize if this is a simple question, but I am struggling with this. I am attempting to automatically assign an issue's status from 'Solution Suggested' to 'Open' if the suggested sol...

• Question
• jira
• jira-service-desk

The original owner and creator of the board is no longer with the company and I need to change some things that require me to be the owner. How can I change the owner of a board? I read in one blog t...

• Question
• jira

We have 10 licensed users but get the below error    

• Question
• confluence

Hi,   I'm trying to configure DVCS Orgs but am having a bit of trouble.  A third party is hosting our repository for iOS development and we would like to integrate with it.  However,...

• Question
• jira-software

How can I edit the text in the search bar of the customer portal?   It currently says 'Find help and services" but on the Atlassian documentation I have seen other text.   Thanks

• Question
• jira-service-desk

Hi! I created a user only with access to a board called D1. This board filter a group of issues with certain status and it's working ok. The user only can see the board D1 and can not see other boa...

• Question
• jira
• jira-cloud

When displaying the results of a filter, when I select Columns, there's a choice for My Defaults. How do I set those defaults?

• Question
• default
• filter
• jira

Are you able to configure the issue details view to be able to show attachments?

• Question
• jira-software

  SourceTree crash upon start up: Faulting application name: SourceTree.exe, version: 2.4.8.0, time stamp: 0x5a5f7807 Faulting module name: dgapi64.dll, version: 7.3.1.77, time stamp: 0x58cc6...

• Question
• bitbucket
• sourcetree
• windows

We have a main project that has the following structure: 1 - Divisions 1.1 Departments 1.1.1 Sub-departments    Tasks should be created under the each sub-department. How can we struct...

• Question
• jira

Hello,  We have just installed JIRA Project Management Software v7.8 which includes JIRA Service Desk, JIRA Software and JIRA Core. JIRA is installed on a CentOS x64 Linux server with an MS SQ...

• Question
• jira-core
• jira-service-desk
• jira-software
• ssl

Error when connecting to ServiceNow from Jira   2018-03-19 14:13:30,166 httpclient-callbacks:thread-84 WARN anonymous     [c.a.webhooks.plugin.PublishTaskFactoryImpl$Publis...

• Question
• confluence
• jira
• jira-service-desk

Jira is reporting that we have a free space problem.  Low disk space on device containing temporary directory (/opt/atlassian/jira/temp) - 6 GB of free space remaining. Index backup and recovery...

• Question
• jira

I am trying to post an issue to JIRA Service Desk which requires a multi-select custom field to be filled in (customfield_10900) which references an object in a Riada Insight schema (a server hostnam...

• Question
• addon-com.riadalabs.jira.plugins.insight
• atlassian-marketplace
• insight
• jira
• rest-api

We're trying to share a space externally with a sister company of ours, and found out that they, too, have Confluence (just not accounts that fall under my company's enterprise level account). Is the...

• Question
• confluence

Hi! My name is Rafael. I work in software house in Brazil. We are using Trello free for evaluation on a smaller project team as a pilot. We already used the PowerUp feature within the free limita...

• Question
• trello

We are using bitbucket pipelines for testing and for CI. Right now we have it set up that when a feature-* branch is pushed it automatically tests and builds a docker image that is then hosted on kub...

• Question
• bitbucket
• bitbucket-pipelines

I would like to share a Trello board with others and allow them to copy but not edit the board. Can this be done? And can it be done without making the board public?

• Question
• trello
• user-management