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When a user attempts to access a Service Desk that they are not a customer of, they are presented with a page saying "Cannot find service desk" and a button "Raise another request". We would like to ...

• Question
• app
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

After spending hours reconfiguring approver custom fields and groups I have found that neither the approver notification email nor the portal approver notification is generated if the request ch...

• Question
• jira
• jira-server
• server

Trying to use the same credentials in Sourcetree that I logged into the atlassian.com website with to ask this question but in Sourcetree getting error "Something went wrong while attemptin...

• Question
• sourcetree

I'm looking for a way to automatically "ping" someone via email if they have a ticket assigned to them for X period of time with no updates.  We've found that tickets spend almost the same amou...

• Question
• jira

Please share me the supported platform list for confluence 6.4 and up gradation document from 5.9 to 6.4 in Linux environment.   Regards, Kedar P

• Question
• confluence
• server

Add on requirements

• Question
• confluence

Hello,  I am looping over pages through #foreach ($page in $allPagesInSpace), where $allPagesInSpace = $pageManager.getPages($space, true).  What I'm trying to do is to create a...

• Question
• atl-adm
• confluence
• confluence-server
• server

Hello! We host our own Jira instance and I can't figure out how to create API tokens that will work on it. I do not want instructions on how to make API tokens for the cloud - that is easy to fi...

• Question
• api
• atl-gruland
• jira
• jira-server

in building a portfolio plan many of my stories are assigned to epics, but some are not.  is it a best practice to assign all stories to epics for effective scheduling in JIRA Portfolio?

• Question
• advanced-roadmaps

Hi All, I am in need of migration to Confluence from Sharepoint wiki (All content Docs & Webpages) with same format. I am looking a way to automate the process, since I do have huge number of c...

• Question
• confluence
• atlassian-support

I set up screens for sub tasks (Product Tasks) and main issue types (Change Requests).  But when I add a subtask within the issue, it shows me the issue screen and NOT the subtask screen.  ...

• Question
• jira

I want get all custom field value from issue through project key using Java class

• Question
• jira

We have Jira, Confluence and Bitbucket up and running. The application links were created and working fine till last week. Now getting network error on the application link admin page. The link to al...

• Question
• jira-software
• jira-software-server
• server

I've had a couple of users report an issue with editing a page.  Prior to pressing the edit button, they can see all of the content.  However, when they press the edit button, some of the c...

• Question
• confluence
• confluence-server
• server

All - Am trying to create a Cumulative Flow Diagram (CFD) for issues associated with a specific Version/Fix. Is it possible?

• Question
• jira-software

Hello   I see supported platforms for Jira ( Cloud and Server) here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html Where can I find for Jira Data ce...

• Question
• jira

Hello, I would like to transition a Risk to Identified if the Assignee ever changed to "Unassigned"

• Question
• jira
• jira-server
• server

It's been awhile since our small team has accessed JIRA. Today I went to the URL domain previously associated to our account. https://zorraquino.atlassian.net/ "Page unavailable" is displayed with ...

• Question
• jira-core

Is there a way to set default search parameters in Confluence? I am trying to make it so any time someone uses the search tool, the default results are pulled from everywhere EXCEPT our working space...

• Question
• search
• confluence
• page
• server
• space

I have followed the steps on this page https://confluence.atlassian.com/conf64/running-confluence-over-ssl-or-https-936511699.html Specifically: Certificate Option 2 – Use a Certificate Issued...

• Question
• confluence
• confluence-server
• server
• ssl

Hi, I use bitbucket server for host my project. when I try to find some project in remote repository section not all project are visible Which is my mistake? thank you for your help

• Question
• sourcetree

[DELETED]

• Question
• bitbucket
• bitbucket-cloud
• cloud

Anyone else having this issue with v7.8.1 of JIRA?

• Question
• atlassian-support
• jira
• report
• version

I'm trying to use the bitbucket API to grab some information about my repos piplines, and while the other endpoints I've been using work fine the pipelines endpoint returns a 404. I've inspected the ...

• Question
• bitbucket
• bitbucket-pipelines
• developer

I am trying to figure out how to send an email when an issue is added to an epic. I have already written a groovy script on issue create to send an email if the new issue is in the epic but I cannot ...

• Question
• jira-software