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We've updated a username in G Suite for a user and when G Suite synced, it updated the email address but not the username field. Now when that user tries to access embedded google files wit...

• Question
• cloud
• confluence
• confluence-cloud

Hi everyone - I'm a Product Manager at Lucid Software, and we're looking to better understand the needs of Jira project admins as we work on new features and projects for Lucidchart. If you're ...

• Discussion
• app
• jira

Hi , I was searching  for : how to create test plan in jira cloud and manage the test cases in Confluence what should i Follow as a best practice for Agile

• Discussion
• jira
• test

We paid JIRA for 50 more licenses, and got a new key which I uploaded, I still don't see the licenses quantity grew. We have the same quantity as before. Do we need to restart serivices or even serve...

• Question
• jira-software

I created a custom field ABC and added a user in the default value. On the newly created issues I am able to see the ABC field with the default user on the view screen. However on the existing issues...

• Question
• jira
• atlassian-support
• custom-field
• developer
• field

I would like to create a screen where it shows multiple issues and I can easily update a few fields (most importantly assignee) quickly without having to go into each issue. I do NOT / cannot use&nb...

• Question
• jira

I can go a week, or I can go a single pull. I keep getting a message telling me "remote: Too many invalid password attempts. Try logging in through the website with your password."   I am logg...

• Question
• sourcetree

I put in 2 tickets with Atlassian Support. It gave me a ticket numbers, however I did not get the auto generated email saying they are working on it. I went here and looked: https://getsupport.a...

• Question
• jira

Hello, We currently have a custom date field (Target Ready Date) that we would like to be able to monitor for changes and run reports on. For example, and I'm not even sure if this is possible, we w...

• Question
• custom-field
• jira-software
• report

I have the following scenario, I have a Parent JIRA ticket, for each Parent I created 46 sub-tasks tickets, which are all the same sub-task with different name (for example different Country name on...

• Question
• jira

I would like to be able to specify the starting number for auto-assigned items. This would be very beneficial since we are implementing Jira for our Help Desk many years after implementing our ERP sy...

• Question
• jira-core

Sounds very similar to this bug here which was fixed a long time ago: https://jira.atlassian.com/browse/JSDSERVER-446   Basically, when we put in a work order for a customer (happens literally...

• Question
• jira
• jira-service-desk

I have about 20 different user groups in JIRA. Right now when I create a new user, that user is automatically added to all of those groups. It's very time consuming to have to delete each group from ...

• Question
• jira

Go to the project (scrum) go to pages from here you are able to connect to a space in Confluence. I need to remove the existing connection as it is no longer valid.   How do I remove it?

• Question
• confluence
• jira

Hi I have an excel document with links to confluence pages, but when I upload the excel document to a confluence page, the link redirects to another place, sending me to an unexisting page, because ...

• Question
• confluence
• ms-excel

I am a contractor working with the USAF on a large scale project that entails building new physical environments. To facilitate scheduling, our prime contractor has suggested that that they coul...

• Discussion
• bitbucket
• confluence
• jira
• jira-service-desk

I am re-opening previously closed task, but it remains marked 'Worked completed"

• Question
• jira

one custom field defined as 'number', but most often used by search , just by this number.  can quick search reaching custom field to bring issues up based on this custom field ?  e.g. cu...

• Question
• jira
• jira-software

Getting a bad password error when try to connect to source tree after reseting the password

• Question
• sourcetree

I cannot get the header/footer figured out for a space or even globally. I will put something in there (text/macros) and nothing will show up on the pages within a space. I can get the sidebar to pop...

• Question
• confluence
• footer
• header

For issuetypes of bug, when moving an issue to another project, version-picker type fields attempt to map to the new project. However for issuetype epic this does not seem to happen   Is this...

• Question
• jira-software

I have a team with 3 boards and a number of team members. I can see all the boards but the other team members cannot see all the boards. One can only see one and another only see two. What could be t...

• Question
• trello

I found a page that lists some options, but I do not see a way to match exact http://www.javascriptkit.com/javatutors/redev2.shtml I have cells that have One OneTwo One Three And I only want th...

• Question
• confluence

Greetings, My team is moving our Jira projects and Confluence spaces out of a corporate-wide Atlassian Cloud instance into our own Atlassian Cloud instance.  All the people have ...

• Question
• confluence
• confluence-cloud
• jira
• jira-cloud

1.     How to Create various AD Groups – role based 2.      How to Provision access in JIRA to these AD Groups using native application ROLEs f...

• Question
• jira
• jira-administration