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Hi,   I have department head approval in my workflow. I want set approver field in my automation rule from Active Directory's "manager field".  How can i do it in JSD? Sincerely Hamid ...

• Question
• jira
• jira-service-desk

Hi! I've been told several times to click on the "waive" button if I need to dismiss a bug, but I can't find that button. Can anyone tell me where is it?

• Question
• jira-core

The Branch permissions page (here) is unclear about this scenario:   I have two groups (one is a subset of the other). I'd like to restrict rewriting branch history in general (our practice is...

• Question
• bitbucket

Hi   I have a requirement where i need to have the ability to create tickets directly from excel preferably by click of button. Is there a add-in or any other way by which I can have this real...

• Question
• cloud
• jira-core
• ms-excel

I'm trying to configure a specific Sla which depending on the issue's priority, it should be transitioning from one status to other in a specific hour, ex.: for Priority= Critical, do not pass from 0...

• Question
• jira-service-desk
• sla

We have one Jira instance with 100+ users and on a different server we have Service Desk with 10 agents. We are using Crowd for user management. How can all of Jira users be able to log in to the cus...

• Question
• crowd
• jira
• jira-service-desk

HI all,    I am the admin for cloud Jira on my company's account and I am trying to add a plugin but i get the below message..  Is there anything that I should do before? I ...

• Question
• app
• cloud
• jira

I am writing a bash script to take the latest build from bitbucket and put it Ubuntu.  I want to automate this process.  I am new to bash scripting so I  would appreciate any help #!/...

• Question
• atl-adm
• atl-dev
• bash
• bitbucket
• script

Hi, I have a project with a Kanban Backlog, which shows `Backlog` items, and `Selected for Development` items. These are both driven by the status of an issue. We have a status that lives between b...

• Question
• backlog
• jira
• jira-software
• kanban

I have tried to access eudralink but I don´t remember the password. When I access to reset the password, I received an e-mail as follow: Password resetting is disabled for your user name. Please as...

• Question
• cloud
• jira
• jira-cloud

Hi All, We are having issues in linking the Jira issue keys with Bitbucket commits. i.e. custom JIRA issue keys are not recognized by Bitbucket Server, hence commits are not linked to the JIRA...

• Question
• bitbucket
• bitbucket-server
• regex

I am trying to push an email to all users after i publish a change.  I have added the names to the manage watchers.  I change content , the notify watchers is checked, hit publish and they ...

• Question
• cloud
• confluence
• confluence-cloud

We have 2 software applications we support, and thus, 2 separate Jira Service Desk Projects. I tried giving them separate branding on the customer service desk portal (logo and colors), but it doesn...

• Question
• jira-service-desk
• jira

I am new to the use of Adaptivist, however, we are having a challenge linking a defect to a user story that will then be shown in the backlog

• Question
• adaptavist
• cloud
• jira
• jira-cloud

Is it possible to attach an email to a specific JIRA ticket by mentioning something in the Subject line of an email. Does JIRA process our exchange environment emails for a specific text in Subject l...

• Question
• jira

In Confluence, how can I create a page listing how-to's or support cases that 1. On the left panel, it lists a list of how-to's or support cases under the page title; (thinking about Table of Conten...

• Question
• confluence

...bsp;   "primary": true,       "singleInstance": false,       "type": "stash",       "typeName": "Bitbucket Server"     },     "b...

• Question
• adaptavist
• bamboo
• jira
• jira-server
• scriptrunner
• +1 more tag...

We have multiple projects in JIRA, but we would like one dashboard with a calendar that is showing all releases (regardless of the project) in the issues calendar gadget.   Is this possible?

• Question
• cloud
• dashboard
• gadget
• jira
• jira-cloud

We updated Jira Software to the latest version (7.9.0) and occurred the problem of not being able to view PDF files attached to a ticket just by clicking on it (preview), but we were able t...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I have not been able to login since yesterday. I'm getting this message: That account appears to be a Google Account without a password. Try using the Log in with Google button. It's NOT a google a...

• Question
• login
• trello

On the Burndown Chart page (Reports > Burndown Chart), there is a table (under the actual Burndown Chart) that displays the activities of the sprint. Can the field, Summary, be added to that ...

• Question
• jira

Hello, We are developing a JIRA plugin. There, we need to create Query object on cascadeOption() to search using SearchService.  How can we use JqlQueryBuilder, JqlClauseBuilder,&nbs...

• Question
• atl-dev
• developer
• jira
• jql

I clicked too fast on starting the sprint. I want to de-activate it now, and change also its start date.

• Question
• jira-core

Hi, Any ideas why duplicate custom fields on the JSD portal create issue screen are shown? Fields have identical id numbers... Many thanks! //B

• Question
• jira-service-desk

...bsp;  disableUploadTimeout="true"    useBodyEncodingForURI="true"   acceptCount="100"    scheme="https"    secure="true"   clientAuth="f...

• Question
• bamboo