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Hello JIRA community ! Do you know how to add options on some fields? There are some fields that allow us to choose from some options. And I want to add more options on the field.

• Question
• cloud
• jira
• jira-cloud

I figured out how to add remote account (GitLab EE using personal token). However I am still not able to fetch existing repo or clone one. The strange thing is that if I select Remote on a new tab, ...

• Question
• sourcetree

Trying to create a 4 step approval process within Service Management. Is there a template that I can refer to? With Different approvers at each stage. 

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I am trying to calculate a field 'remaining seats' which is set by having the amount of records in the database from those who signed up using the form subtracted from the max capacity. I currently a...

• Question
• confiforms
• confluence
• confluence-data-center
• data-center
• vertuna

I need to remove 2 step authentication

• Question
• trello
• user-management%2cnot+applicable

Hello,   Currently we are running a Jira DC 9.12 environment and we want to upgrade to 10.3.  But we have encountered a problem in an automation => we have an automation that creates ...

• Question
• data-center
• jira
• jira-automation
• jira-data-center
• scriptrunner

Using JSM Automation, the following works as expected But when I try to do a scheduled trigger using JQL to filter for issues using and issueFunction in hasLinks("Requires Quality Issue") i...

• Question
• data-center
• jira-data-center
• jsm

Al crear una nueva tarea aparece con la línea enmedio dando la impresión de una tarea finalizada. Cualquier sugerencia, muy agradecido.   When creating a new task it appears with a line in th...

• Question
• cloud
• jira
• jira-cloud

Over time, as team and project evolved, now have a space with many pages across purposes.    With introduction of AI agents, (Copilot as example), is there AI agent available that can be ap...

• Question
• cloud
• confluence
• confluence-cloud

In the XXX project, every time a Defect is assigned to the user YYY, an email notification needs to be sent to ZZZ (ZZZ ZZZ), how to implement this kind of request in jira project

• Question
• data-center
• jira
• jira-data-center

We are trying to create a slack Workflow using the JIRA Cloud Edit issue workflow to update our Jira issues, but notice that only 4 fields are able to be updated on a ticket using this workflow (Desc...

• Question
• cloud
• jira
• jira-cloud

...rigin refs/heads/main:refs/heads/main Pushing to ssh://bitbucket.org/testingsandeokitinyadventure/sandeokistinyadventure.git name-admin @Bitbucket.org: Permission denied (publickey). fatal: Could not r...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I have set up a plan, linked 4 projects and created 4 plan-specific Teams. There are dozens of work items under each project. I have the following settings in place. Estimation: Days Inferred Dates...

• Question
• cloud
• jira
• jira-cloud

Hello, i can not access the JSM portal, Trial has ended and credit card details have already been entered. Atlassian Guard is active, but i cant find a way to activate JSM.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I have created a JSM Project (company-based) and am trying to add a Confluence knowledge base to it so that I could display some documents on my Portal. However, when I go to the `Knowledge b...

• Question
• cloud
• confluence
• jira-service-management
• jira-service-management-cloud
• knowledge-base
• +1 more tag...

I am working on a new board, and it has been a while sense I used Jira. When I create a task with sub tasks, they are different numbers. as shown in the photo (ECRs-26) is the task and the sub tasks ...

• Question
• cloud
• jira
• jira-cloud

I've had a handful of folks ask about this recently, and I figured out a way to collapse all the checklists or none of them, but realized it would actually be most useful if you could collapse indivi...

• Article
• trello

Hi Team, I’m currently unable to see the "Files" option to add attachments in the path mentioned below. This option was available earlier, but it appears to have been removed following rec...

• Question
• cloud
• confluence
• confluence-cloud

Hello, our product team is looking to implement and use JPD to help us better managing all the requests we are getting.    Currently support/operations team will create improvement ticket...

• Question
• jpd

How to add in the drop down menu for "projects" the addition of another  Project Code.  I dont see the ability to add other projects that are not currently listed.

• Question
• cloud
• jira
• jira-cloud
• jira-work-management%2ccloud

Hey everyone, Our development team is struggling with how to properly track and prioritize technical debt alongside feature work. We're currently using a single Jira project for everything, but tech...

• Question
• cloud
• confluence
• confluence-cloud

I'll start by saying I'm not entirely sure if confluence would be the right program for this, or if it would somehow be better in Jira, so I'll take advice for either!  We create a Production S...

• Question
• cloud
• confluence
• confluence-cloud

Hello Atlassian Community   I am looking for a solution to manage requests from external teams. Is this possible without service management? Right now my team manages work with a scrum board a...

• Question
• cloud
• jira
• jira-cloud

We are new to Jira and Jira Service Management and I am in the process of building out our projects etc.   Does anyone use Jira or JSM to track applications that users are given access to ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• new-to-jira
• +2 more tags...

In certain Jira Cloud instances, I've encountered "Polaris" link types. Looks like they're created by and used by Jira Product Discovery. Question: Anyone know if it's okay to rename the link typ...

• Question
• jpd