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We have recently switched to next-gen project and getting a lot of issues as so many features are missing, below is the list of issues we are facing: Issues:1. Not able to create the rel...

• Question
• jira-software

We are setting up a new Service Desk in Jira and we have a few fields that are common use against Request types ie Service Request, Incident, Problem types.  So when we create a new Service Requ...

• Question
• jira-service-desk

Epic link shows up when I create an issue or when I have the abbreviated view from the backlog, but when clicking on the issue and viewing it in the full view, the epic link isn't visible. I noticed ...

• Question
• jira

When trying to create a new space we see the message "An unknown server error has occurred."   Looking at the logs I don't see similar message as described here  https://confluence.atla...

• Question
• confluence
• confluence-server
• server

Hi,  I'd like to allow for a section of text to be selected (to allow for inline comments), but disallow it from being copied. This page illustrates perfectly what I want to do: https://c...

• Question
• confluence
• css
• html

I'm not sure how we can nicely get a record of staff that have signed off on a standard operating procedure (SOP). This needs to be specific to versions of the document also. We currently use the com...

• Question
• confluence

Hi all,   I'm trying to get automation to post to slack channel or a person. The automation trigger, conditions and action pass, but nothing is arriving to Slack.   I know how to setup ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi team,   This is Avinoam from Confluence again. In previous posts I’ve been sharing the new features we’ve been adding to the Confluence Editor, but in the spirit of Open company no bul...

• Question
• confluence
• cloud
• confluence-cloud

We need to flag certain changes for special review to ensure they do not impact our disaster recovery plan.  It appears an automation rule could be used to do this.  What field(s) should be...

• Question
• jira-service-desk

i created two rules. 1. this one can comment if there is no response from reporter within 3 days 2. This will make auto transition the issue when there is no update within 5days. both rule...

• Question
• jira
• jira-server
• server

We allow external users to sign up our service desk. Can we set Jira service desk to add a new sign-up user to jira-servicedesk-customers group automatically?

• Question
• jira-service-desk
• jira-service-desk-server
• server

How can I create a dashboard that can have gadgets displaying reports from both issues in JIRA SW and JIRA Service-Desk? These would be separate gadgets - some from JIRA SW and some from Service-Des...

• Question
• dashboard
• jira-service-desk

I am trying to add authentication through AWS. And i'd like to add bitbucket as a provider. Where do i get the following information? Provider name Client ID Client secret (optional) ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

On all projects, I can no longer see sprints.  This happened in the last two weeks and I do not know how to fix.   Can anyone help?

• Question
• jira
• jira-server
• server

I have a Project in my Jira´s company (Jira A), due to that, the customer is asking to move it to their Jira (Jira B).   I dont know what I need to do for that and also I am affraid to do it b...

• Question
• cloud
• jira
• jira-cloud

Dear Team, with Confluent REST Proxy API If we open the REST Proxy connection to one of the  requester Please let me know if we can restrict the requester to read data from only one t...

• Question
• confluence
• confluence-server
• rest-api
• server

We have a Feature ->Epics->Stories hierarchy. I would like to create a table in easyBI that displays all the features for a particular release, the Epics (child issues) associated with each fe...

• Question
• eazybi
• jira

Hi,   We are interested in learning if you use Confluence as your company's intranet.  

• Question
• atl-orange
• confluence
• intranet

I want to encourage my team to document more and I like what Karma does but its only available for on premise Confluence. Is there a way to extract the raw detail from Confluence that includes at lea...

• Question
• cloud
• confluence
• confluence-cloud

Hello guys, I'm having issues with my dev team because I can't get to work SourceTree on my mac. Could anybody please help me letting me know what version works best for my OS version on the tittle?...

• Question
• sourcetree

Having an issues since upgrading Jira 8.0.0 where an error dropdown happens each time we open a new ticket. Problem being the error message is blank as per the attached screenshot. How do i begin to...

• Question
• jira
• jira-server
• server

I would like to add some automation to our build process, and I'm curious if it's possible to use an SSH access key to download a specific tag (or commit, or branch, etc.) in our repo? I realize tha...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I just reconciled the Service Desk projects we have with the Help Centers listed when clicking on 'Browse All'.  I see Help Centers listed that should not be and others that are missing from the...

• Question
• jira-service-desk

I'm trying to figure our how to restrict page privileges in Confluence  v.5.6.4 Any help/guidance would be great           

• Question
• confluence

Hi there,   I would like to fetch Bugzilla data (bug counts based on my search criterion) at run-time on Confluence page for reporting purpose. How can I do it? Using any existing plug-in or m...

• Question
• confluence
• confluence-server
• server