Is there a way to disable/hide the escalate button from the user in Jira Service Desk Portal
I am creating a custom field that is a cascading select in a project in cloud JIRA that is a 'Business Project'. When I view my issue in the 'old view' the field shows up right where I want it ...
Is there a report to show a summery of the average amount of tickets open per day or per hour over a designated period of time? I have seen a few open question on this but none of the answers ...
I am an Admin and have documents in draft, but when another Admin trys to view the drafts they can't. Is it possible for Admins to see one another drafts? Also the Admin that has ownershi...
I am attempting to implement requests within 1 of our JSD projects and i would like to use a custom email that is also an Office365 group. This appears to fall over as i need to map this to a jira&n...
Guys hi, As the title says source git cli (terminal) stopped working. Gives error: Permission denied (publickey). fatal: Could not read from remote repository. Please make sure you have t...
I have added a new column to a Kanban board. I am not using a simple workflow, and I want the column to become visible on my board. It looks like I need to add a status for the new column in order fo...
Hello, I see that there is a Government & Public Administration Industry Networking Lunch scheduled for Thursday at the 2019 Summit. How do we register? Thanks, Ron Coulter NASA Glenn Re...
Hello, I'm looking for a way to populate a custom field upon creation of a ticket in JIRA Service Desk with another fields value. I'm trying to solve for the fact that JIRA doesn't allow to export th...
Hi, We are looking at using JIRA Service Desk to create an IT Change Management workflow so was interested to know if we can link a change request to tickets in both JIRA Service Desk and JIRA...
I'm making the next API request https://host.com/rest/api/latest/search?jql=some-jql&fields=issuelinks In the response, I have something like "issuelinks": [ { ... &nbs...
...pt/atlassian/pipelines/agent/ssh:/opt/atlassian/pipelines/agent/ssh:ro \ --volume=/usr/local/bin/docker:/usr/local/bin/docker:ro \ --workdir=$(pwd) \ --label=org.bitbucket.pipelines.system=true...
I'm really confused with this document alone: https://aws-quickstart.s3.amazonaws.com/quickstart-atlassian-jira/doc/jira-software-data-center-on-the-aws-cloud.pdf Should I be using JIRA...
I am trying to build a merge check enhancement where the requirement is to 1. Fetch the comments on a pull request 2. Fetch the user who has added comments and the author of the pull request 3. Va...
Hi guys, I have my Bitbucket pipelines set up for quite a while but just recently it stopped working when I try to run "apt-get" command + apt-get update Get:1 http://security.debian.or...
When attempting to go to the administrator pages, it asks me to validate my credentials. Once I verify my credentials, I am redirected back to the login validation page instead of the to the administ...
Hi, We have a small development project that we work on with 5 guys. All relatively new to working with git. The repository is hosted in Bitbucket and we all have our own development environment on ...
Hi, My organisation is using both Jira and Servicenow and we have a requirement in which we want to raise a request in Servicenow based on a status change in Jira. For example if an is...
I'm newbie in Jira Development, I would like to know the best way to make Jira communicate with other platforms (eg ServiceNow, SM9, Milldesk), I did a little research and it seems that the best way...
Hi, I try update assignee field on postfunction. I read several topics, but I have a problem still. My code: import com.atlassian.jira.component.ComponentAccessor import org.apache.log4j.Level i...
How would I create a report that identifies which JIRA Tickets went into production during a release?
Good day, Summit is around the corner. Will you be attending? Is this your first time? Do you need a companion? Please let us know. So that we can give you some guidance and won't feel ...
Can a Non Admin with Project Admin rights can delete the User Story from Jira.
Hey guys, Just bought the Extension for Jira Service Desk to configure our new ITSM solution and I have a hard time figuring out how to create dynamic fields using the Condition functionality i...
I need to understand what % of our issues are getting deployed without moving through our QA process. Ideally, an issue status goes from In Progress to QA Ready to QA Started to QA Complete before be...
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