Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Board has been closed. Unable to reopen even though I must have been the admin

ANDREW DOBBING
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2026

Hi

In my personal Trello space, I had some boards which were auto closed it seems (maybe by Trello cleaning up free accounts some time ago?). I went to the view Closed Boards and I see the board exists but it says I am not the admin and cannot open it. 

I checked my other Atlassian account and it cannot see these closed boards (no surprise as I never shared it with my business profile). I also checked my wife's personal Trello account and likewise she has no view of this board either. 

I definitely would have created this board with my personal account so how do I get it reopened? Can I be reinstated as Admin? It has some important info in it that I need to access. 

 

Thanks

Andy 

1 answer

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2026

Hi Andrew, :)
Hope you are doing well,
Welcome to the community!!

I have created a support ticket for you to facilitate further investigation, as we need your board link. Please watch for an email from my side on the ticket: https://support.atlassian.com/requests/TRELLO-224777/ 

Thanks.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events