I'm trying to migrate to postgres. I've done as written in the documentation. Created a backup. I've created the user and db on the remote db, set it up to accept remote connections. I'm able to con...
I got an error message stating that " Database: The database collation 'English_United States.1252 is not supported by Confluence. You need to use 'utf-8' and most of my data is no longer t...
User was able to log into confluence previously. Any existing links require two step verification code to be sent via text, wrong phone number seems to be listed. How do we update the users phone num...
Is there a way to get notifications for due dates sent to your phone?
Using Service Desk Cloud. Trying to add new portal only customers. When I choose the Customers tab, it doesn't load. After several attempts to refresh the page, it will typically lo...
We recently upgraded our on-premise JIRA environment including upgrading Service Desk from 3.5.0 to 3.16.0. Prior to the upgrade we would see the Pages icon at both the top and bottom of the issues ...
How to submit form and stay on same page? I have this code in Java public String doDeleteCertainFilter(){ String userID = this.getHttpRequest().getParameter("userID"); ApplicationUser use...
Here is something that has been frustrating a few of us wiki admins in our wikispace. In some sites, but not others, it is difficult to click on the "bulk change tool" link in the manager users &...
I am wanting to get out Cycle Time and would like to use the time in source for each status under the transition tab. Does anyone else know how to do this? or are you getting cycle time o...
I'm a new user to Jira and JQL and I'm trying to setup my project Scrum board to show swimlanes based on Epic names. I tried the this query for one of the epic names but it doesn't appear to work p...
Hi guys, I would like to ask about trello fee for my team. I see that trello will charge $12.95 for each person for 1 month. Only owner account is charged or my staff accounts are charged also
How can I see what version of Struts is using my confluence
Trying to automate deployment on my application but there doesn't seem to be a way to add a secret to webhook requests? This link clearly shows how to set a secret but there' nowhere to enter t...
Hi all, I have a strange one. I always that that when creating a Jira board the filter specified what projects were there as per the projects in board listing ion the General configuration.&nb...
I'm new at Trello. I've set up some boards but I really don't understand how to make this tool work. I've read many of the articles and I've watched videos but I would prefer to talk with someone on ...
We are following scrum. I would like to see Parent story and subtasks in single view by expending and collapsing Story. For Ex: I have Story 1 and 2. Under each story I have 3 tasks Task1, Ta...
Hi, I want to handle the permissions of my confluence cloud spaces using the api. But since the rest api does not give this feature, I don't have the choice to use the remote xmlrpc api. ...
Ever since our upgrade to the latest version of JIRA and Service Desk, when a ticket is opened, it seems to be created using an existing ticket ID. For example, a ticket was opened this morning with...
We have issues that get linked by the "relates to" task, and we were wondering if you can move linked tasks together? So when you attach a "relates to" task to another task, is this a way to move th...
Hello I create a behaviour associated with the "Original Estimate" field. I mark the field as being "Required" and this works, I see a little red asterix beside the field on the sub-task creation fo...
We recently went to managed accounts, and along with that, changed our email addresses (due to lack of availability of the domain we wanted to verify.) The new addresses work; managed accounts are c...
I need to disable batching but I don't see that as an option
Is there any add-on on the market place similar as the idalko Table Grid Editor? I need to create a custom field with a lot of values, and the multichoice or the checkboxes field options are not vis...
My Goal is to restrict a project to a Jira custom group. unlicensed users to create issues. I have removed the service desk customer - Portal access security type fr...
When resolving a ticket in a cloud instance of Jira with Service Desk using the Default Notification Scheme; When a ticket is resolved and event type is set to "Done" the system correctly sends a not...
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