my new JIRA project does not support boards for some reason - how can I make it support boards

[Evyatar.borenshtien@moovitapp.com]

my new JIRA project does not support boards for some reason - how can I make it support boards

[Jack Brickey]

What exactly are you seeing? Are you saying that there are no boards associated with any project? Are you on cloud or server? Are you an admin? Can you share an image of one project where there is no board?

[Evyatar.borenshtien@moovitapp.com]

I'm the Jira admin of the company.

when clicking on the BOARD button I get the screen in the attachment

it says: your current project isn't configured to work with boards

[Evyatar.borenshtien@moovitapp.com]

[Jack Brickey]

ok so that is the error. I would like to see the screen where you clicked the board link. It appears that you have a business project. I'm trying to understand if you are getting this when you are clicking the default "Board" that is setup by default when creating the project or some kanban board that was created after the fact. Also, did you click on the link that is presented in the error "configuring your business projects". I would be interested in that link.

[Evyatar.borenshtien@moovitapp.com]

here is a picture showing where I clicked BOARD button

and here is the link.... wasn't very useful to me :(

link:

https://confluence.atlassian.com/adminjiracloud/configuring-boards-803604008.html

[Jack Brickey]

I would suspect the issue to be related to what is described in this article under the Board Troubleshooting section regarding two workflows. At least that is what I would check first.

[Evyatar.borenshtien@moovitapp.com]

if that was useful I wouldn't have created this ticket.

I had this link (I sent it to you)

any other options? 

[Jack Brickey]

just to be clear this isn't a support ticketing system it is a community of volunteers like myself.

You may wish to reach out to Atlassian Support.