We are currently using Jira Service Desk as our IT service desk. However, another department would like to use JSD to automate their agreements/contracts, which are currently paper forms. In t...
Enterprise releases are now called Long Term Support releases As of June 29th, 2020, Enterprise releases are now called Long Term Support releases. The security bug fix policy for these rel...
I'm looking to get a list of the schemes available in Jira, I believe I have the list correct: Issue Security Issue Type Issue Type Screen Workflow Field Configuration Permissions Notification...
Our Dev Team already uses Jira for managing the continuous improvement and changes to our software product line. However, we are currently researching Jira as a project management tool for non-softwa...
So I've got a few Page Templates that are used quite regularly. I just created a new page using an old Template with the new editor and the experience is completely broken at this point. ...
I’m assuming that it installs as an add-on into the Jira instances hosted in our AWS tenant; based on our understanding of the way that this tool works, does the vendor ever have access to any of our...
Issue randomly happens with consistency and without doing anything Only one user of mine has this issue and he is using MS Edge as a browser. He also cleared his cache and still no luck.
Using JIRA Cloud I am in Administration > Issues > Statuses. I'm re-ordering the statuses. When I try to reorganize the items at the bottom of the list, they simply don't move. When I tr...
I just started with Confluence and unfortunately I don´t have a top navigation bar. The whole navigation takes place in the sidebar. Is this adjustable somhow in the settings?
I worked in around 10 different teams so far and the development workflow was usually similar, except the part where the person who accepts the user story rejects (not-accepts) it. What are the best ...
Hi Community, In a cloud Service Desk new generation project the reporter field show all users available in jira, independent of the project. i want to restric this user list to display only agents...
Hello community, some pages in my space contain draw.io images with links. When I import this space via XML into another site all those links are broken. I know, that importing pages with link...
Hi, When I install Jira, I can´t pass of this step. Is the Jira service desk server.
Hello ! Does anyone know if the browsing / Searching plugin used on this page exists for confluence ? https://docs.atlassian.com/aui/7.9.3/docs/icons.html Thank you in advance !
For an opened issue, when clicking on Link Issue button, it enables to define the link type (combo box) and search for linked issue (text box). When searching in the text box, Jira suggests only iss...
Hi All, Please can you advise: I'm trying to create a script runner post-function to add one year to a field. Have the below, ------------------------------------------------------------ import ...
Hi. We have two custom fields, Planned delivery date and Actual delivery date that are both date pickers. Those two custom fields should be used in change requests. Planned delivery date is t...
Hi! I have automotion rule it's trigged by issue creation, "if" validates by issue type and it edit Summary field. It's works perfectly. But when I apply custom issue security, when tasks see...
Also let me know if we can configure Only-Pull-from-Parent (with Rebase) and Only-Push-to-Origin (with Force), without having the risk of accidental Pull/Push to the wrong repository
I have a servicedesk project with the typical issue types: Incident, Service Request, Problem and Change. Overall there is no issue as to who can change something with Incident & Service Reques...
I am getting the following error when I try to insert a Table of Contents: Error rendering macro 'toc' : [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxParsingException: Duplicate...
we are in the process of migrating from cloud to server and we want are making a list of all post function (settings) , validators , conditions etc and their related add ons so we can test and or ref...
When I try to do a Pull Request I get "Unable to open your web browser to ", do you have a default web browser set? I do have a default. I've uninstalled, reinstalled, deleted settings...
Problem: Our typical deployment size of JIRA projects is to mega engagements who use Jira extensively. As a result, our custom Jira solution needs us to create 100 custom fields per deployment to a c...
In channels -> email, I want to change the email id that can submit a ticket to a group of people. email that consists of group of people. How is that possible?
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