Hello, We want to use Jira in our company. We are working on new battery pack systems. Because of this, we have software, hardware and mechanical design teams. And we want to use Scrum in our projec...
We have two major clients that require kanban view on their service desk. We don't want them to see our internal comments or bugs. How can this be set up to only show tickets the client has raised?
Dear collegues, I was following this page answer: Could not find a Custom Field Configuration for field 'customfield_xxx', all projects and issue type 'x' -- therefore cannot find the Option for 'Do...
Hi I want to download the reports in excel for the given month which has the following fields: User, Project Name, Story Point, Status, No. of Hrs, Please help with this. I tried man...
Hello @Community ! I need some support with my boards. Few days ago, one of our users deleted some project roles and created new ones, but for one of our projects we had an iss...
Hi all, I'm really new to Jira, I started a new Cloud instance, so I'm working on a Next-Gen Project... I understand I'm in a still growing-up environment, isn't it ? I built some task, worki...
Hello, In Post functions I have configuration that sends email using scriptrunner. Everything works fine, except the part where I want the email body to show some Armenian text. It becomes to ...
Hello we try many configuration for users who we invite to a project. the project is private... if we : 1) put the user as viewer, he can view only his tickets but he can't create a new one&...
I receive on some Issue the following: MessagesLevelDescription This issue can't be scheduled because no one is available ERROR Check that someone in your team is available to work o...
Hi, I am new on the jira service desk.i need to change the background color for columns and text in the customer portal.my code ||Ticket ID||Event Description||Target(s)||Action Taken||Status||
I wanted to add new transition to existing workflow, it was not allowing to do in active workflow. I have then created the copy of workflow, made changes in the copied workflow and now wanted to Swit...
I'd like to turn off the time tracking in JIRA cloud but I can not find it in the german version.
Hi I have 2 questions: 1) Is there an option to send an email to reviewer with all opened reviews for him in one mail? 2) Can I set that this mail will be sent once a day till no reviews is open f...
I am new to Jira and would like to be active member on Atlassian Forum. I am looking forward to learn lot of new things from you guys! :) Cheers! ~Susan.
I cannot change personal settings. Any idea why this might be the case? I've tried changing a variety settings on different browsers for multiple users and I'm aways getting this "Couldn't save...
Can I somehow get epic progress value [%] and use it in different places, e.g. fill custom field with it and later on show on kanban cards next to each epic? This value is automatically calculate by...
Hi When I add a comment it stays at the bottom of a page, I would like to have the newest comment displayed at the top of the page. They need to appear in date order as the example below, how do I d...
Hello, I wanted to edit a postfunction (Script Post-Function [ScriptRunner] Function) in a workflow. After editing and publishing the changes the potfunction failed with following errors: T...
I am new to Jira and am trying to create tasks for my team as part of project execution. I have created a task and few sub tasks for that task in my project. My problem is that the time estima...
1) Why JIRA is including weekend days for SLA calculation? 2) How can I get waiting for user time in to excel while extracting reports. Meaning I want to get total time when it was with user r...
I want to search all the stories which do not have a subtask with subtask summary "integration tickets" ?
This article explains how you can route alerts in Opsgenie to specific teams using values from custom fields in Jira Service Desk. Please Note: This document covers only the cloud version of Jira S...
Previously I have used Meeting Notes without any problems, however now I am unable to list participants. Normally entering "@" before writing names finds members of staff but I am not getting any sug...
When using the SumUp Two Dimentional Statistics Gadget I do get incorrect sorting in one of the dimensions (see below). Works fine in Jira's generic gadget. Any known work around? If Decadis is "on ...
in one confluence page , I insert lots of JIRA filters which depend on time. I found that In "Page History " only recod JIRA filters , Is there any way to Save all Content of Confluence...
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