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I have 3 custom fields with the values of say  3, 7 & 8 - I want to stop the need for our 4th field to be manually updated by multiplying together these 3 values.   How can I create a...

• Question
• jira
• jira-server
• server

Hi myself sri am trying to migrate my jira and confluence from  aws one region to another region but previously they are configured the jira and authentication they are used with LDAP Exter...

• Discussion
• cloud-migration

Hello, I'm attempting to publish a workflow draft, where I added an extra transition from DONE to an earlier status so that tasks can be moved back a step if need be. When I try to publish the draft...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• status
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Hi myself sri am trying to migrate my jira and confluence from  aws one region to another region but previously they are configured the jira and authentication they are used with LDAP Exter...

• Question
• cloud-migration

I create few new accounts role and send default user on roles, but on existing accounts not working on account users pages. I can add user to this role, but i can't see default users when i open page...

• Question
• jira
• jira-server
• role
• server

When I read this article on best practices when using the Resolution field, all criteria are met in our workflows. At the moment of resolving the issue, we do split the resolution into 2 transitions...

• Discussion
• jira
• jira-server
• server
• workflow

Hi,    A Customer has requested a report of all our tickets with them, but they also want us to include all the comments leading up to a resolution - so that they aren't exposed to intern...

• Question
• cloud
• jira
• jira-cloud

Hello, I want to move a process to Jira and it needs some automation. I want to create a template that can fulfill these requirements I can add or remove subtasks when I create the new ticket: I ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   As I am completely new to Script Runner, may I ask you for help with starting Script Runner preparation for getting all issues that changed type from one particular to another particular...

• Question
• jira
• jira-server
• scriptrunner
• server

Hello Folks, I am receiving below error while I pass fix version which has been created at source project. And listener synchronization is working fine. When I click on Create release ticket system ...

• Question
• jira-software
• jira-software-server
• server

Hi Guys, Ok so Tasks & sub tasks have a set format and may have fields that you have added via schemes etc Is it possible to template tasks & sub tasks so that for a particular repetitive is...

• Question
• cloud
• jira-cloud
• jira-core
• jira-core-cloud
• jira-service-desk-cloud

I have recently implemented Jira cloud within our business which is working really well, however I have found that recently some requests come through with no SLA. Upon investigation they should have...

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• cloud
• jira-service-desk
• jira-service-desk-cloud
• sla

Hi,   We have JIRA setup on-premise and we are trying to connect to JIRA to get and create tickets. We tried to use JIRA Apis and they will work only for on cloud JIRA setup. Using OAuth we ca...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I am trying to demonstrate a POC using merge checks.   I added admin group as users who can merge to branch. (This works)   But when I set that the PR requires two approvals before merg...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, is it possible to chance the name of "EPIC" to another name? Maybe we like to call "EPIC" => "Bulletpoint"   Is it possible?   regards, Philipp  

• Question
• cloud
• jira-software
• jira-software-cloud

It is possible to lock bitbucket for maintenance using REST API. Is this feature also available for jira, crowd and confluence?

• Question
• confluence
• crowd
• jira

• Question
• app
• error
• google
• jira

I found an article about this here: https://confluence.atlassian.com/jirasoftwarecloud/manage-how-people-access-your-next-gen-project-982321983.html and there is a section titled "Create a role...

• Question
• agile

Hi,   I am unable to sort from linked issues in issue navigator. Any idea on this?   Cheers, Hansi

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,  Has anyone come across this error  Failed to save configuration. Try again by refreshing the page or reconfiguring the channel. I use this JQL and it doesn't want to save (...

• Question
• jira
• jira-server
• server
• slack

Hi,   please can you share us  Confluence cloud and server plan details

• Question
• confluence
• confluence-server
• server

2020-02-07 19:15:39,237 http-nio-8080-exec-67 ERROR user1 1155x17221829x1 1qdb43p 165.225.92.92,198.143.45.33,127.0.0.1 /servicedesk/customer/approval/4045/answer [c.i.j.plugins.functions.EmailIssueF...

• Question
• jira-software
• jira-software-server
• server

Hi, We are using the below URL to get all the comments of issue.  https://datacommunique.atlassian.net/rest/api/2/issue/{issueId}/comment?expand=properties  Once we call above URL will g...

• Question
• cloud
• jira
• jira-cloud

Hi, When one of your service desk member updates a ticket for a user that might be on annual leave, we are finding that the Outlook Out of Office reply is not being appended to the open ticket, &nb...

• Question
• jira
• jira-server
• server

Hi all Can anyone assist with which field the customer satisfaction comments are held in so that I can add this to a filter I am building?  I need to be able to list out tickets with the number...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud