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Sorry if it's repeated, but I searched a lot and didn't find much. I need to create a conditional field in Jira Service Desk, that is. When selecting a value in the pending field, the next field pr...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have the following branches. r-develop/r_1 r-develop/r_2 develop It was named this way to utilize the automerge feature of bitbucket. For some reason, this is not working. I see the Pull requ...

• Question
• bitbucket
• bitbucket-server
• server

How can i receive a notification when an issue is updated in a particular transition or a status.  Eg: My workflow is Start --> Approve --> Inprogress --> Done   I would like to...

• Question
• cloud
• email
• jira
• jira-cloud
• notification

I'm trying to create a new custom field in the "Report an incident" request type (Servidesk template). I added it to JIRA and associated it with a "default" screen scheme, but I can't add it to the ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I've had a daily backup that has been working properly for several years and many upgrades.   After the latest upgrade from 6.15 to 7.2.1, they have started to fail with: 2020-02-04 13:42:52,...

• Question
• backup
• confluence
• confluence-administration
• confluence-server
• server

Hello, Can we set default value of Group Picker (Single) field on Incoming Side. We don't have Group Picker (Single) field on Outgoing Side But on Incoming side, It is must to set the value o...

• Question
• jira
• jira-server
• server

I've got an error in the JQL editor in SLA after I updated some field values in JIRA service desk.  I am sure the field value in the syntax are correct.  But system shows the field value d...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello, Is there a way to have an edit action to have an issue field = the regex results returned from the summary line of that issue?  I already have the regex figured out, but I don't see an o...

• Question
• addon-com.almworks.jira.structure
• addon-com.codebarrel.addons.automation
• automation
• cloud
• jira
• +1 more tag...

Greetings, My first post here: I have some external data (in a JSON format from a REST API endpoint) that I need to input into a multi select list (custom field) that is in Jira - the reason being I...

• Question
• jira
• jira-server
• scriptrunner
• server

Hi, Is it possible to link an Epic to a next gen jira task when importing from a csv. if so how?   Any help would be appreciated. Cheers

• Question
• agile

How can I change the username of the user via rest api?

• Question
• jira
• jira-server
• server

Hi everyone! Tim from the Confluence Product Management team here. Looking back to 2019, we launched Confluence Cloud Premium jam-packed with new analytics insights for your site, spaces and pages....

• Article
• cloud
• confluence
• confluence-cloud

Hi I have a Gantt Chart type chart using the Chart Marco. I have everything working (almost) and am able to show my project list gantt chart from the Confiform Table Merger. I can set the Min and ...

• Question
• cloud
• confluence
• confluence-cloud
• gantt

In the older version of confluence I could easily change the size of the image - I can no longer do that.  The only thing available is to delete it.  I can't move the lines in - I want to s...

• Question
• confluence

Hi, We have a nifty dashboard that displays almost everything we would want to display.   On our dashboard, is there a way to add a list view of stories in our current sprint? -Now I know a ...

• Question
• jira

We have a user that has been in a project for while with assignments etc. This user's roles have not changed. No new roles have been added. They suddenly don't show up in the list to assign an item t...

• Question
• cloud
• jira
• jira-cloud

As per the comment. JIRA Cloud Automation for JIRA forces the rule actor to be Automation app user, however, it's unclear where the permissions (or the account) exists for Automation app...

• Question
• automation
• cloud
• jira
• jira-cloud

.... well I am sure you can see that is true in this Trello board.   

• Article
• holiday-plan
• trello

Hi! Using JQL I'd like to be able to perform a query sort of like this: project in (project1, project2) AND affectedVersion != fixVersion Of course, this query doesn't work. I'd like to know how...

• Question
• adaptavist
• jira
• jira-server
• jql
• query
• +2 more tags...

We would like to know the latest recommended version, that is enterprise hardend version for Jira Service Desk. We will be working on Jira implementation for a large client and would like to know the...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have created Active Directory Security groups that get push to Azure then to Atlassian for access for all users. Can I stop using the default groups or remove them and or take all users out of them...

• Question
• cloud
• jira
• jira-cloud

I recently installed Crowd Server & set it up to run as a Windows service. I am receiving the following error:   Server Specs Windows Server 2019 Standard (64 bit) Microsoft SQL Ser...

• Question
• crowd

We have a few pages that contain a lot of comments (around 130) as well as attachments and links to other confluence-pages. We are wondering if it is possible to preload the latest comments and show...

• Question
• cloud
• confluence
• confluence-cloud

Hello I understand it to be the norm to use git commit messages like below, so that JIRA can integrate those ticket numbers with Tasks and Stories under Commit History. JIRA-123 Adding Smart Commit...

• Question
• cloud
• git
• jira-software
• jira-software-cloud
• smart-commit

Hi Everyone, I want to know how I can view a separate ticket id/key column under Reports. As of now, I have to click on the graph points to view the ticket corresponding to a date or have to go to...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud