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Hello,   We have a JSM project where users have to update many attachements to their requests. We are looking for a way for the agent to download all the attachements into a single one PDF? ...

• Question
• addon
• data-center
• jira-service-management
• jira-service-management-data-center

    Hi Atlassian Support, I’m looking to set up a Jira automation rule in Jira Service Management (JSM) with the following requirements: I have a custom field called Team, which dynami...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi All!  As a summary, I have a calculated custom variable that stores a number (could be 3, 5, etc) and thanks to logs I know it stores the value correctly. To make things simple I just put a ...

• Question
• cloud
• jira
• jira-cloud

Hi everyone! Let's say I want ot save my Cumulative Flow Diagram. Is it possible to add it to the dashboard? I want to see the report without clicking on the Reports menu each t...

• Question
• cloud
• jira

Hi,   I am using Jira Plans to create cross project releases in Jira. I am attaching 6 project releases to it. The cross project release is released only when the 6 releases are released separ...

• Question
• cloud
• jira
• jira-cloud

Hi All,  I have a Jira Service Management project that we use to manage incidenet/requests from our customers. We need to start tracking time so can see what customers are raising the most to ...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

The Northern NJ Leaders are thrilled to invite you to our upcoming virtual event where we feature e-Core, an Atlassian Platinum Partner, as our special guest speaker.   Join us for an...

• Discussion
• ace
• ai
• atlassian-intelligence
• loom
• rovo
• +2 more tags...

I'm trying to generate a JQL query to get the amount of story points based on completed sprints but I'm getting duplicated story points over the sprints as sometimes the tickets are carried over to o...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I have automation rule to update the Issue Summary with Issue Creation as trigger.  I want to ensure the updated summary in the Internal Notifications that are against Issue Creation.  Also...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello Atlassian community! I would like to create an automation that, as soon as the linked Jira ticket enters an active sprint, posts a comment and changes the status of the Jira Service Manage...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

It's absolutely shocking that there does not appear to be good support for scheduled tasks, and I'm wondering what third party add-ins people are using for this. Here's a wish list: Ideally, th...

• Question
• cloud
• jira-work-management

I have created a scripted custom field and if the field is not empty i want Incident to be added as label in the ticket along with other labels and if its empty i want No_Incident to be added in the ...

• Question
• data-center
• jira
• jira-data-center

I'd like to have a JQL filter that looks for all items whose status changed within a 2 week time frame starting with a specific date.  I know I can enter two specific dates, but, since I need to...

• Question
• during
• jira
• jira-unknown-hosting-type
• jql
• unknown-hosting-type

Does anyone know how to create a report like this in Jira Cloud?  

• Question
• cloud
• confluence
• confluence-cloud
• jira
• report

I would like the option to create a table template which I can populate into my descriptions.  Is there a way to create something in description and then save it in a way it can be used for f...

• Question
• cloud
• jira
• jira-cloud

Hello, I have 2 environments for my JSM, sandbox and production. I have built automations which uses rest API endpoints. So, when I export them from sandbox to production, I have to manually replac...

• Question
• cloud
• jira-automation
• jira-service-management
• jira-service-management-cloud

We require our team members to log some form of time on an issue prior to closure, and to help with that we have added 'log work' to the close screen. For the last 2 years that's always auto-expanded...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I have two Jira instances and I want to move some projects from one instance to another. There are links to bitbucket in these projects.  I want to know if I move the project with bitbucket lin...

• Question
• bitbucket
• bitbucket-cloud
• cloud

  {{issue.[Custom Field]}} I am using above code to get the custom field value in automation scheduled mail. But not working. Using custom field from my project- {{issue.Expected Customer De...

• Question
• cloud
• jira
• jira-cloud

Hi   I’ve noticed that when users search for Knowledge Base (KB) articles using the Help Center search bar, they can see a large number of results from Confluence. However, when interacting wi...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

  I want to set Norwegian as the default language for my team-managed project. Since my customers primarily communicates in Norwegian, it would be more efficient and user-friendly to have all f...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Recently we've noticed significant time increase in our pipelines.  It happens randomly, but the "Build setup" step can take even 20 mins, It seems to be stuck on `Downloading cache` step. We ...

• Question
• bitbucket
• bitbucket-cloud
• bitbucket-pipelines
• cloud

Le propriétaire d'une page ne peut pas changer les restrictions de la page s'il a été affecté à la page après sa création (via un changement de propriétaire). Seul le créateur initial de la page peut...

• Question
• cloud
• confluence
• confluence-cloud

Is it possible to duplicate a Trello card using the /trello command?

• Question
• cloud
• trello
• trello-cloud

Olá, gostaria de saber como excluir o e-mail de um colaborador que não faz mais parte da equipe. Eu, líder do projeto, exclui o colaborador da lista de usuários, mas seu e-mail continua listado para ...

• Question
• cloud
• jira
• jira-cloud