Pulling Jira Details into Confluence Automatically

[Casey Inniss]

Hi all! We use Confluence for our incident postmortem reports. At the moment we use the Jira Work Items element to call in relevant information from the incident ticket, using a short JQL query to call up the correct ticket.

Because we're also leveraging the template function to do this, the Confluence page gets automatically created with a placeholder incident ticket that the postmortem participants must swap out manually. This isn't too bad, but I'd really like some method of eliminating that step to make this as frictionless as we can.

Is there some way to have the JQL, I don't know, parse the incident number from the page title? Or some other automation I'm not aware of that would eliminate the step of manually inputting the incident number into the automatically created page?

[Kiam Venter]

I suggest looking at adding a label as the final step to your initial automation of page creation, then using the label change/update as a trigger to push the post mortem data into the created page by using a diferent automation (this can be done through the use of the edit page event).

This worked for me when creating a template page and adding data to the page through automation.

[John Funk]

Hi Casey - Welcome to the Atlassian Community!

How exactly are you creating the Confluence page? Are you doing that through an Automation rule with something happens in Jira?