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We moved from Jira Server to Cloud and I am finding that some Key Values are not redirecting or being found if I try to search them in Cloud. Example: Before the migration the ticket number was&nbsp...

• Question
• cloud
• jira-software

Is there a way to have Service Desk notifications sent to some customers but not others? We have a scenario where a process is being run by an RPA Bot and when the process completes it sends a succe...

• Question
• cloud
• jira-service-desk

See below and notice that REQ-4, 3 and 2 are all blank.  Req-1 and 31 are populated as they ALL are when shown outside the report. I did copy from one space to another so that may have somethin...

• Question
• confluence
• confluence-server
• page-properties-report
• server

Hello, we need to add a few more users to our Star Nursing portal dashboard. please advise how we get them a log in and get them set up

• Question
• cloud
• jira-core

Currently we have a Slack channel where we get alerts for a service desk requests from all of our customers.  Now that we have several customers using our service desk and submitting tickets, it...

• Question
• assign
• cloud
• integration
• jira-service-desk
• notification
• +2 more tags...

Under Issues > Field Configurations I need to make Fix Version a mandatory field under my project however the 'Fix Version' field is shared with multiple 'Screens' for various projects.  If ...

• Question
• cloud
• jira-software

Is it posible to generate reports with the bar graphs showing more than the last 7 sprints that were completed?

• Question
• cloud
• jira-software

I integrated Opsgenie with Jira. I would like Jira to create a ticket if an alert receives in Opsgenie. I am testing it with an email. I can see email alerts in the Alert tab, but it is not creating ...

• Question
• alert
• cloud
• email
• issue-create
• jira-software
• +1 more tag...

I'm looking for a method to automatically move cards from one list to different lists based on due dates by quarter. All cards would start in the leftmost list "Not Scheduled", and then either month...

• Question
• butler
• trello

I'm trying to filter tickets by the types of attached tickets they don't have e.g. I want all tickets that aren't already related to another ticket. In JQL I add in "AND issueLinkType = "relate...

• Question
• cloud
• jira-software

Como fazer com que listas/cartões arquivados não apareçam na ferramenta de busca?

• Question
• trello

I uploaded an Excel Spreadsheet and the Excel Conditional Formatting Icons (arrows) disappear. Is there any way to resolve this issue?

• Question
• confluence
• confluence-server
• server

Hi,   I want to export list of users from one of my projects in JIRA, this list should include their name, email, role etc. How can i get this list?  

• Question
• cloud
• jira-software

We started using JIRA software (Free version). Earlier we were able to add 10 users since that's the limit of users in Free version. We recently removed two users and wanted to add 1 user and it&nbs...

• Question
• cloud
• jira-software
• jira-software-cloud

Currently using confiforms to build a form that creates a jira issue.   As a rule, the forms are only partially completed when first submitted and are continuously updated over a set-timefr...

• Question
• confiforms
• new-to-confluence

Hi, Does anyone know if it's possible to assign a Shortcut/Hotkey to a Butler Automated task rather than adding a button etc.

• Question
• butler
• keyboard-shortcut
• shortcut
• trello

Hi All, I am trying to display Salesforce page in confluence cloud using an Iframe and I am getting the following error " yy page refused to connect" . I am pretty new to confluence and need directi...

• Question
• cloud
• confluence

I have an Epic that I need to be visible in both projects but not sure how to do that or if it's even possible. 

• Discussion
• agile
• epic
• project

Hi, I have few previous open sprints to be closed from a legacy project. I see there are multiple closed issues in those sprints when I pull a JQL query, however in the Backlog view I see it is show...

• Question
• cloud
• jira-software

I'm testing out migrating from JIRA server to JIRA cloud and I used the Cloud Migration Assitant tool. The migration ran successfully on the server, but only seems to have migrated users and other th...

• Question
• cloud
• jira-software

In July, someone reported a problem with broken images coming from the PlantUML extension. I'm now seeing a completely blank space where the image should be. In edit mode, there's still a blank spac...

• Question
• addon-com.mxgraph.confluence.plugins.plantuml
• cloud
• confluence

If you downgrade from Jira Premium to Standard, do you lose the custom Hierarchy feature? If so, what happens as a result? Any issuetypes higher then Epic would become standard issuetypes? We create...

• Question
• cloud
• jira-software

Is this feature removed? I can't open cards to edit the description or comment? Neither on the web nor on my desktop app

• Question
• trello

Hi all!!   An user told me that an issue has been transitioned from witing for suppor to waiting for customer with my user (I am the admin) So I started to search if there was anyother issue ...

• Question
• cloud
• jira-service-desk

Have a repository that reached the 2GB size limit. This repository sits on Bitbucket cloud. I've seen the instructions on rewinding commits to get under the 2GB time limit but I don't know how to ex...

• Question
• bitbucket
• bitbucket-cloud
• cloud