hi , i want to find a way to write jql for development /merged time for example project = "HS" AND development[pullrequests].status in (merged) and ? -->>"development date" or "...
My director of IT needs to be listed as org site admin but it is currently under my account instead. I need this to be changed immediately.
I have created a portfolio plan and a roadmap. it shows a list of stories to be delivered in a sprint and also as part of a release. Every story must get completed in the assigned Sprint. Therefore t...
Hello. Within our project we have seperated development and testing teams. How can we automize that once a user story is set done by the developers it appears in the backlog of the testing team auto...
I would like my Jira to ring in OUtlook when i get a jira notification. how do i do that so my computer plays a sound?
Hi, When I creat an account, the user never gets the email saying he has his account created. How can I fix this issue ? Thanks
Hi All, A user has reported an issue with clone tickets. TEST-11684 is a clone ticket of TEST-11034. On the following board ( Attached screenshot for your reference ) TEST-11684 should fall into th...
How to delete column in kanban board through API
Hi, I tried to deploying the UI code to Test environment. I got the error such as 'Failed to load the response' because main-es2015.bf75769555d734344.js file is missed. After I...
Our team is in need of a report that will show all ticket behavior and how long it stays at a particular status. I.e., ABC-1 Ticket Status -> Open -> In Progress -> Escalated -> In...
Hello Atlassian Community! Once in a while it happens that I need your advice too :) Use-Case We use Jira 7, Confluence 6 and Bitbucket 5. User account management is performed via Jira User Manage...
Our team is need in of a detailed report on tickets, particularly how long one stays in a specific status. I.e., ABC-1 Ticket Status -> Open -> In Progress -> Escalated -> In Progress -&...
Hi team, I have a customer Jon Doe, who belongs to Organization A and Organization B. On creating a ticket at customer portal, he only gets option to share either with Org A or Org B, but not both. ...
Hi there, is there a proper definition, when exactly a project is shown in the <popular widget> or when a request type is shown in the <recent widget> of the customer portal? Whe ha...
I want to limit visibility of task for each team its my question to discuss. My bussines case: I will have a few ServiceDesk teams(Team1, Team2, Team3) Each team will have its own tasks Teams can...
I run the support team for a multi-tenanted SaaS product and I'd like to transition to using Jira Service Desk for our customer help desk tickets. Is it possible to create a SSO using our database o...
For certain metrics, we need to show the time spent by a particular staff member who is working on a particular ticket on a monthly basis. What is the best/correct way to track this time spent...
Creating a sub-task in the web app of Jira works seamlessly. Once created, it asks me for the product module and other fields which I am able to fill and then create the sub-task. However, In the ma...
Hi everyone, Further to https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-customer/#api-rest-servicedeskapi-customer-post On an account that has been granted project admin per...
Would it be possible change the shortcut? CTRL+SHIFT+B does not work in Chrome since it is captured by Chrome itself.
How do I create a new issue type in a classic software?
Hi, I am integrating testcomplete scripts with bamboo. In the default job I have created a script with cmd.exe as interpreter. I have provided the inline script location and the script body as ...
I integrated LDAP with Jira. Now who so ever has account registered in LDAP can access Jira. But I want to control the access with Group Access. For. e.g f anybody has access to "user" group he can l...
Hi Team, We're planning to migrate all our users from all projects to the new proposed roles. There can be one to one mapping or one to many mapping between old v/s new roles. Since, there a...
So you have a load of pull requests ready to be merged to the same target branch. They all pass their individual pipelines. The target branch's pipeline has passed. They can all be merged to their...
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