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I am on academics plan and I created a group to work with fellow student on a project. I will need to confirm if deployment permission is available on academics plan to be able to control the environ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I have a single user, when he selects Open Request in his service portal, it will also show his Resolved requests.    Any idea?   

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We use a Scrum board with final status = Done (Set Resolution) When the sprint is complete, we need those tickets to move to a Kanban board for User Acceptance Testing.  How can we achieve this?

• Question
• jira

In the project I created a lot of automation rules where custom fields should be edited when creating a task trigger. In the next steps a subtask should be created and the custom fields should be cop...

• Question
• cloud
• jira-software
• jira-software-cloud

There is no option for me to assign a new board to personal boards rather than the default team. How can I fix this?

• Question
• team
• trello

Hi, I am wondering how I can adjust the alerts to my phone.  I get one every time one of my team makes a comment or posts a photo.  How do I set / reset the alerts? Thanks, don

• Question
• trello

Bug in "Request type" form interface, "Required" validator changes from Yes to no if "Field Help" text is added/deleted or re-added.  I know this is a bug because my Service Desk has 90 forms I ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I read some of the blogs in the Atlassian website and many of them feel that even if we have more than 1,000 custom fields it shouldn’t cause any performance issues, do we have any official guidance ...

• Question
• jira
• jira-server
• jira-software
• server

I'd like to filter xray test cases by the scenario type, also called "Test Details": - manual - cucumber - automated cucumber Is this possible? I could not find anything in the JQL reference.

• Question
• cloud
• jira
• jira-cloud
• xray

Good morning,   I am looking for a workload report like the below for multiple projects. Is it possible in Jira Cloud?  

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• report
• workload

We have a large project that spans years. We are not going to ever move to the new project types, as they don't support our custom workflows. Is there anyway to get Epic support in  a classic...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, This morning was awful : All my users contacted me because their filters don't work anymore. Each concerned filters was using " ... AND Account = 'FeaturesXXX' " to filter issues on a specifi...

• Question
• cloud
• jira-core
• jira-core-cloud
• tempo-timesheets

Hello, how on the jira portal can we create a tree structure to guide a customer who encounters a problem? we create questions and connections to other questions if necessary. Some parts of the...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

How do I delete an account if it has multiple administrators?    

• Question
• trello

Can I upgrade my current JIRA 8.1 (using its supported DB Oracle 12c R1) to JIRA 8.13, and then worry about the Oracle upgrade afterwards? Or, should I put the current JIRA 8.1 onto (not supported) ...

• Question
• jira-software
• jira-software-server
• server

When purchasing licenses for Insight Asset Management, there are two options:  one for Jira Server and one for Jira Service Desk.  What are the differences between these two products? (besi...

• Question
• asset-management
• jira-service-desk
• jira-service-desk-server
• server

Good morning, Quick question regarding date fields in Confiforms.  I have a date field and it appears that the user can enter in different date formats in the field (ie: 08/10/2019) whereas th...

• Question
• confiforms
• confluence
• confluence-server
• server

Hi We're planning to migrate from Jira on-premises server to the Jira Cloud we already have. I want to know if, when requesting a cloud test environment, we can get our existing live site cloned to ...

• Question
• cloud
• cloud-migration
• jira-service-desk
• jira-software
• jira-software-cloud
• +1 more tag...

I want my JQL to trigger once every month and email the result sets.

• Question
• cloud
• jira
• jira-cloud

I would like to be able to filter out a specific reason for why an issue is resolved but cannot figure out the JQL.  If I have the following JQL, where do I add the term to get only the reason I...

• Question
• cloud
• jira-core
• jira-core-cloud

I am looking into HIPAA compliance for a team that would like to start using JSD.  They were interested in Cloud, but HIPAA compliance is not there.  Server is a possibility, but it's going...

• Question
• cloud
• compliance
• cost
• hipaa
• jira-service-desk
• +2 more tags...

Password reset not recived .My mail is kumar.saurabh02@infosys.com

• Question
• account-identity
• cloud
• jira
• jira-cloud

I am trying to clone tickets.  When I clone them, none of the comments and/or screenshots from the previous ticket are coming over.   I chose the attachments option and the attachments...

• Question
• clone
• cloud
• jira-software
• jira-software-cloud

Hi Atlassian, Jira, much like BitBucket seems to be a very powerful tool, yet designed with simplicity in mind.  So I've been using Jira for about two months now, I have about 7 or so projects ...

• Question
• cloud
• jira-software
• jira-software-cloud

HI All, I have faced a problem. I am trying to import the repositaries for jira rest client of maven. In maven we got the below dependency: <!-- https://mvnrepository.com/artifact/com.atlassia...

• Question
• jira