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We have 2 Groups  on OKTA and we can see them on Jira service under User Mangement too and we have 2 ldap directories , 1 is being used by each. There are some users which are same in both...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi all, As a partner I just came from a Jira Align overview presentation / demo and after showing the various parts of the tool (Program room, roadmap, program board, etc) I was asked "where would w...

• Question
• cloud
• jira-align

Use case: Fetch the task details(defects) where Assignee have not added the comment in last 48 hours. There could be a scenario where Assignee added first comment to the defect but then forgot to ad...

• Question
• jira
• jira-server
• server

How do I give my manager edit access to dashboards I created in Jira. He's an admin but I can't figure out how to grant him access to edit the dashboards I created. Thank you!

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, During a workflow transition, I'd like to take the users from a multi-select user field and auto create sub-tasks with them as the user. For example: Multi-select user field contains: Joe, M...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server
• workflow

I am using Project Automation to create an issue from JSD to Jira Software and cannot copy attachments. Here is why, I am not able to copy comments which is where JSD puts the attachment when it come...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I am accessing url : https://hibu-us.atlassian.net/rest/api/2/search with api key. Body: {"jql":"project = DIG","startAt":0,"maxResults":2,"fields":["id","key"]} getting error { "errorMessages": ...

• Question
• jira-software
• cloud
• jira-software-cloud
• rest-api

By mistake, I dragged the 'hold' column to the right hand side of my board, and now Jira seems to think it is the 'done' column, even though I have moved it back to the left. I have tried dragging t...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

I am accessing url : https://hibu-us.atlassian.net/rest/api/2/search with api key. Body: {"jql":"project = DIG","startAt":0,"maxResults":2,"fields":["id","key"]} getting error { "errorMessages": ...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest-api

Deliver better and faster value to your customers with the Jira automation platform. Watch this Demo Den series below to learn how to use the new interface and set up automation rules to help your te...

• Discussion
• agile
• automation
• devops
• jira

Hello!   Loving the new automation capabilities in JIRA software. After creating some simple rules I was looking for a way to generate an email to a user when the status of an issue has not be...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• rule

I believe I have done this before in confluence however it has been a couple years since I have last used the software. I am trying to add another Expand Macro inside a different expand Macro.

• Question
• cloud
• confluence
• confluence-cloud

Trying to determine a way to auto rollback in the event of UI tests failed, if test pass the deployment remains. My colleague and I dug into the rest api for auto rollback feature but there's nothing...

• Question
• bamboo

Hello Team, Any suggestions on below JQL ? JQL query 1 : project = md AND issuetype in (Bug, “Change Request”) AND status not in (Closed, “Additional Requestor Information”, “Waiting For Release M...

• Question
• jira-software
• jira-software-server
• jql
• server

...esultsType.getValue() == 'Direct') { archive.setReadOnly(true) }else{ archive.setReadOnly(false) } Got it working with a server side script but it won't work on initialisation. I'm sure I read somewhere t...

• Question
• automation
• behaviours
• jira
• jira-server
• listener
• +2 more tags...

Can we get  % of total pass defects and the defect numbers in the same dashboard?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We would like to use a custom SMTP server instead of the Jira cloud SMTP server, due to compliance reasons. We need to use a custom SMTP server which logs outgoing deliveries successes/failur...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• smtp

One of our add-ons is broken.    we would like to see what the logs have for the below call out.  https://NA3.docusign.net/restapi/v2/accounts/25938656

• Question
• jira
• jira-server
• server

I accidentally hit a key on my laptop that erased a description.  Is there a Back Button like with email that can recover it?

• Question
• trello

We have an Escalation Service that queries issues that haven't been touched in the past 2 days, and sends a reminder email to the Assignee. This has worked perfectly, until this past week when we sta...

• Question
• email
• escalation
• jira-core
• jira-core-server
• scriptrunner
• +1 more tag...

Hi, I am assigned as a developer in a project space and yet I am unable to see the edit button and inline editing options for the tickets which are assigned to that particular project space.

• Question
• jira-core

When a user story is deleted and moved to recycle been, how can user retrieve user story?

• Question
• jira-align

I've noticed that when dealing with a git submodule, when I initialize the git-flow extension of Sourcetree, the version tag I specify does not get put in the git config file. To replicate: Create...

• Question
• git-flow
• sourcetree

Hi, I am using atlasian-python-api for confluence product. After creating a confluence connection object, I am using attach_file() method to upload a file into a confluence page. But I am getting 4...

• Question
• confluence
• confluence-server
• import
• server
• upload

Hi,   I'm hoping someone have gone through this in the past. I'm following the Confluence upgrade guide and saw this particular step: 8. Reinstall the service (Windows only) If you run Confl...

• Question
• confluence
• confluence-server
• server